Carmen Isabel Reyes Espinoza
Summary
Detail-oriented medical assistant with experience in direct patient care and front-office operations. Skilled in EMR documentation, patient intake, and bilingual communication, ensuring high-quality, compassionate care and seamless clinic operations.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Medical Assistant Extern
Studio City Urgent Care & Medical Center
Studio City
10.2024 - 02.2025
- Performed direct patient care procedures, including patient intake, vital signs, venipuncture, EKGs, TB skin testing, urinalysis, specimen collection, and fecal testing.
- Assisted providers during examinations and procedures, including gynecological exams and IV placement, while preparing patients and documenting medical histories.
- Processed, centrifuged, labeled, and prepared laboratory specimens for shipment while maintaining accurate documentation and quality standards.
- Maintained infection control protocols and collaborated with providers to deliver efficient, compassionate patient care in a fast-paced urgent care setting.
Medical Receptionist
La Libertad Medical Clinic
South Gate
06.2023 - 03.2024
- Managed front-office operations by answering high-volume phone calls, scheduling appointments, registering patients, and providing professional customer service.
- Verified insurance eligibility, calculated patient financial responsibility, processed payments, and coordinated insurance billing.
- Maintained accurate electronic and paper medical records while ensuring HIPAA compliance and efficient administrative workflows.
- Coordinated provider schedules and collaborated with clinical staff to support smooth clinic operations and positive patient experiences.
Student Manager
Scrubjay Cafe
Los Angeles
10.2023 - Current
- Supervise daily operations of a high-volume campus café, leading a team to deliver efficient service in a fast-paced environment.
- Train and mentor employees, delegate responsibilities, and foster teamwork, accountability, and excellent customer service.
- Ensure compliance with food safety, sanitation, and operational standards while overseeing inspections and daily workflow.
- Manage inventory, cash handling, and customer concerns while balancing multiple priorities.
Education
Bachelor of Science - Biology
University of California, Los Angeles
Los Angeles, CA07-2026
Medical Assistant Certificate - Medical Assisting
California State University, Long Beach
Long Beach, CA09-2024
Skills
- Patient Intake
- Vital Signs
- Venipuncture
- EKGs
- Urinalysis
- TB Skin Testing
- Specimen Collection
- Laboratory Specimen Processing
- Infection Control
- EMR Documentation
- HIPAA Compliance
- Medical Terminology
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Medical Assistant Extern
Studio City Urgent Care & Medical Center
10.2024 - 02.2025
Student Manager
Scrubjay Cafe
10.2023 - Current
Medical Receptionist
La Libertad Medical Clinic
06.2023 - 03.2024
Bachelor of Science - Biology
University of California, Los Angeles
Medical Assistant Certificate - Medical Assisting
California State University, Long Beach