Carmen L Figueroa
Allentown,PA
Summary
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
17
17
years of professional experience
Work History
Medical Assistant
Complete Dermatology Center
Allentown, PA
04.2024 - Current
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Responded to patient callbacks and phone-in prescription refill requests.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Medical Assistant
LVPG Catasauqua Family Medicine
Catasauqua, PA
01.2017 - 01.2019
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Collected samples from patients for laboratory testing purposes.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Responded to patient callbacks and phone-in prescription refill requests.
Medical Assistant
LVPG General Internal Medicine
Allentown, PA
04.2013 - 03.2016
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Responded to patient callbacks and phone-in prescription refill requests.
Medical Assistant
LVPG Valley Family Medical Center
Emmaus, PA
07.2008 - 03.2013
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Medical Assistant
LVPP Lehigh Valley Hospital
Allentown, PA
09.2007 - 07.2008
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patient examinations.
- Explained treatment procedures and physicians' instructions.
- Changed dressings on wounds to prevent infection and check for healing.
Education
Certificate - Bridging The Gap - Medical Interpreter
Lehigh Valley Hospital
Allentown, PA10-2006
Certificate - EKG & Phlebotomy Technician
National Paramedical Tech Assistants Association
New York, NY10-2004
Nationally Certified - Medical Assistant
National Center For Competency Testing
New York, NY09-2004
Certificate - Medical Assistant
Allen School Nursing
Brooklyn, NY07-2003
GED -
New York University
New York, NY04-2003
Skills
- Phlebotomy
- Sterile technique
- Vital sign monitoring
- Diagnostic procedures
- Fluent in spanish/english
- Electronic health records
- Clinical documentation
- Electronic medical records
- Direct patient care
- HIPAA compliance
- Professional bedside manner
- Compassionate
- EKG administration
- Prescription refills
- Simple dressings
Timeline
Medical Assistant
Complete Dermatology Center
04.2024 - Current
Medical Assistant
LVPG Catasauqua Family Medicine
01.2017 - 01.2019
Medical Assistant
LVPG General Internal Medicine
04.2013 - 03.2016
Medical Assistant
LVPG Valley Family Medical Center
07.2008 - 03.2013
Medical Assistant
LVPP Lehigh Valley Hospital
09.2007 - 07.2008
Certificate - Bridging The Gap - Medical Interpreter
Lehigh Valley Hospital
Certificate - EKG & Phlebotomy Technician
National Paramedical Tech Assistants Association
Nationally Certified - Medical Assistant
National Center For Competency Testing
Certificate - Medical Assistant
Allen School Nursing
GED -
New York University
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