Carmen Stephanie Villalobos
Summary
A Bachelor Arts graduate in Criminal Justice with an Associates in Science for transfer in Administration of Justice and Associates of Arts in liberal art of biological and physical science. Highly knowledge in Criminal processing and chain of custody with strong focus on team collaboration. Reliable and adaptable in high pressure environments.
Overview
2027
2027
years of professional experience
Work History
Substitute Teacher
The Education Team
San Bernardino, CA
2026 - Current
- Implemented lesson plans to support diverse learning needs and enhance student engagement.
- Maintained classroom order and fostered a positive learning environment for all students.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Dispatcher
Golden Road Transportation
06.2019 - Current
- Communicated and Multi-taking with 5 drivers and personnel to 99.3% coordinate timely delivery of goods and materials.
- Updated weekly vehicle logs, cargo records, 9 permits and weekly billing statements at a 99.7% accuracy and efficiency.
- Managed high-stress situations calmly and effectively, responding less than 3 minutes to solve drivers problem.
- Maintained the acceptance rate at a 99.4% and disruptions-free at 100.0% Keeping a performance level at 98.9% when working alongside Amazon, and the UIIA.
Delivery Driver
Uber Eats
07.2022 - 03.2026
- Deliver merchandise on tight delivery schedule achieving 98% on-time delivery rate, 81.8% rejection rate and 100% customer satisfaction .
- Handling merchandise in accordance with product handling standards.
- Maintaining open communication and using multitasking skills with transporting 5 customers deliveries and needs within the hour.
Cashier
Panera Bread
05.2021 - 08.2022
- Assisted customers with refunds, returns, resolving transactions issues.
- Built relationships with customers to encourage repeat business, while also answering any question about stores policies and addressed customers concerns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Education
Bachelor of Arts - Criminal Justice
California State University - San Bernardino
San Bernardino, CA6 2024
Associate of Science - Criminal Justice
San Bernardino Valley College
San Bernardino, CA6 2022
Associate of Arts - Liberal Arts: Biological And Physical Science
San Bernardino Valley College
San Bernardino, CA6 2022
High School Diploma -
Eisenhower High School
Rialto, CA5 2017
Skills
- CITI (Collaborative Institutional Training Initiative) research certified
- Legal Aspects of Evidence
- Statistics in Criminal Justice
- Principles of Investigations
- Research methods in criminal justice
- Microsoft Office
- Public Speaking
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Delivery Driver
Uber Eats
07.2022 - 03.2026
Cashier
Panera Bread
05.2021 - 08.2022
Dispatcher
Golden Road Transportation
06.2019 - Current
Associate of Science - Criminal Justice
San Bernardino Valley College
Associate of Arts - Liberal Arts: Biological And Physical Science
San Bernardino Valley College
High School Diploma -
Eisenhower High School
Substitute Teacher
The Education Team
2026 - Current
Bachelor of Arts - Criminal Justice
California State University - San Bernardino