Carmil Medellus
Roselle,NJ
Summary
Dedicated Telecommunications Technician with expertise in network troubleshooting, device installation, and customer relationship management. Committed to delivering exceptional service and effective solutions to enhance client satisfaction.
Overview
3
3
Languages
20
20
years of professional experience
Work History
Cable Field Service Technician
Optimum/Altice USA/Mastec
Newark, New Jersey
02.2015 - Current
- Collaborated with clients to understand service needs and provide effective solutions.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Completed scheduled appointments on time to drive quality service.
- Communicated with team members to coordinate service schedules and priorities effectively.
CNC Machine Operator
Precision Escalator Products
Kenilworth, New Jersey
05.2007 - 01.2015
- Operated CNC machines to produce precision components for escalators.
- Set up tooling and fixtures to streamline machining operations.
- Interpreted technical drawings to ensure accurate part fabrication.
- Inspected parts for conformance to specifications using precision measuring instruments, ensuring quality standards were met.
Education
Associate of Applied Science - Electromechanical Engineering
Union County College
Cranford, NJ05-2012
Skills
- Telecommunications infrastructure
- Network troubleshooting
- Device configuration
- Troubleshooting and repair
- Signal analysis
- Fiber optic installation
- Device installation
- Cable installation
- Customer relationship management
- Attention to detail
Languages
English
Full Professional
French
Full Professional
Spanish
Limited
Timeline
Cable Field Service Technician
Optimum/Altice USA/Mastec
02.2015 - Current
CNC Machine Operator
Precision Escalator Products
05.2007 - 01.2015
Associate of Applied Science - Electromechanical Engineering
Union County College