Carmin Balderrama
1609 W Barbara Worth Apt 213, El Centro,CA
Summary
Dynamic Team Leader with proven success at Jack in the Box, enhancing operational efficiency and fostering a collaborative environment. Expert in staff training and financial reporting, I developed impactful training materials and improved service quality, resulting in increased customer satisfaction. Strong communicator and conflict resolver, dedicated to team success and excellence in service delivery. I am also bilingual and very loyal to my place of work.
Overview
10
10
years of professional experience
Work History
Team Leader
Jack in the Box
11.2015 - Current
- Led team in daily operations, ensuring efficient service and adherence to quality standards.
- Trained and mentored new staff on operational procedures and customer service excellence.
- Developed training materials to enhance staff knowledge of menu items and promotions.
- Fostered a positive team environment, encouraging collaboration and open communication among staff members.
- Managed till operations and generated detailed financial reports to support accountability.
Education
High School Diploma -
Escondido Charter Highschool
Escondido, CASkills
- Team leadership
- Operational efficiency
- Staff training
- Customer service
- Financial reporting
- Conflict resolution
- Communication skills
- Team collaboration
- Overseeing daily activities
- Relationship building
- Cash handling
- Complaint resolution
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Team Leader
Jack in the Box
11.2015 - Current
High School Diploma -
Escondido Charter Highschool