Carmina Orellana
Davis,CA
Summary
Motivated student with practical experience in project management and team leadership. Demonstrated strengths include critical thinking, research skills, and adaptability to thrive in fast-paced environments. Significant contributions made in previous roles through effective communication and problem-solving abilities. Committed to ongoing professional development and eager to apply learned skills in a new setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CREW MEMBER
McDonald's
03.2023 - 08.2024
- Packed fast food products in approved containers, cups, and bags.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
- Worked effectively in team environments to make the workplace more productive.
INTERN
Wonderful Pistachios
06.2024 - 06.2024
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained positive working relationship with fellow staff and management.
CREW MEMBER
Dairy Queen Grill & Chill
09.2021 - 12.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Resolved customer complaints in a professional manner.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Upheld high standards of productivity and quality in operations.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
Education
Bachelor of Arts - Sociology
University of California, Davis
Davis, CA06.2028
High School Diploma - undefined
Wonderful College Prep Academy
Lost Hills, CA06.2024
Associate of Arts - Agricultural Business
Bakersfield College
Bakersfield, CA05.2024
Skills
- Multitasking and organization
- Company standards
- Hospitality service expertise
- Verbal and written communication
- Teamwork and collaboration
- Interactive communication skills
- Diversity awareness
- Bilingual communication
Certification
CPR/AED/First-Aid Certificate
California Food Handlers Card
LANGUAGES
English: Professional
Spanish: Professional
Timeline
INTERN
Wonderful Pistachios
06.2024 - 06.2024
CREW MEMBER
McDonald's
03.2023 - 08.2024
CREW MEMBER
Dairy Queen Grill & Chill
09.2021 - 12.2022
High School Diploma - undefined
Wonderful College Prep Academy
Bachelor of Arts - Sociology
University of California, Davis
Associate of Arts - Agricultural Business
Bakersfield College