Carmine Arqueros-Huggett
Scottsdale,AZ
Summary
Proactive Retail Sales Supervisor with extensive experience in customer satisfaction and employee training. Successfully managed cash operations, store procedures, and merchandise displays, enhancing store efficiency and appearance. Skilled in sales strategy development, staff development, and fostering a positive work culture, by bringing strong leadership and team-building strengths.
Overview
7
7
years of professional experience
Work History
Retail Sales Supervisor
Dr. Martens
03.2023 - 10.2024
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Counted cash register drawers at end of each shift to prepare bank deposits.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Created a positive work environment by fostering open communication and recognizing employee achievements regularly.
Assistant Store Manager
ISmoke Scottsdale
03.2022 - 03.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Insurance Claims Adjuster
State Farm
08.2019 - 03.2022
- Improved customer satisfaction by providing timely updates and resolutions to their claims inquiries.
- Developed positive relationships with policyholders, fostering trust through transparency during the claim process.
- Identified fraudulent activities through diligent investigation, protecting company assets from potential losses.
- Reduced claim processing time by efficiently investigating and evaluating insurance claims.
- Utilized advanced software tools to manage workload efficiently, prioritizing tasks based on urgency or complexity level.
- Managed catastrophe situations effectively, addressing urgent claims needs quickly and compassionately.
Artist
Self-employeed
01.2018 - Current
- Composed and arranged original scores for radio commercials and television.
- Performed in over 50 shows
- Increased ticket sales revenue by designing appealing promotions that resonate with supporters
- Collaborated with producers to create high-quality recordings, resulting in increased project reach
Assistant Store Manager
Jersey Mike's Subs
10.2017 - 04.2019
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Taught employees how to collaborate on daily job task and achieve service targets.
- Enhanced employee management by developing schedule, and tracking time.
- Assisted in recruiting, hiring and training of team members.
Education
High School Diploma -
Horizon
Scottsdale04-2019
Skills
- Relationship building and management
- Customer Relationship Building
- Goals and performance
- Calm and professional under pressure
- Microsoft Office
- Adobe Suite
- Music production (Ableton, Pro Tools)
- Staff Training and Development
- Sales strategy development
- Sales expertise
- Sales target achievement
- Employee Motivation
Timeline
Retail Sales Supervisor
Dr. Martens
03.2023 - 10.2024
Assistant Store Manager
ISmoke Scottsdale
03.2022 - 03.2023
Insurance Claims Adjuster
State Farm
08.2019 - 03.2022
Artist
Self-employeed
01.2018 - Current
Assistant Store Manager
Jersey Mike's Subs
10.2017 - 04.2019
High School Diploma -
Horizon
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