Summary
Overview
Work History
Education
Skills
Timeline
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Carmine DiGiulio

Canton,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Ticket Sales Associate

Akron RubberDucks
01.2023 - Current
  • Made 40 outbound calls per day to past guest and local business to gauge interest in ticket packages and premium outings at Canal Park
  • Resolved guest issues and escalated unresolved problems to management to promote good customer relations.
  • Learned duties for various positions and managed box office on game days.
  • Completed $35,000 ticketing goal by end of July.

Ticket Sales Intern

Akron RubberDucks
04.2022 - 10.2022
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Provided follow through on all calls with confirmations and requested information.
  • Skilled at working independently and collaboratively in team environment.

Marketing Intern

Kent State Athletics
01.2021 - 05.2021
  • Helped with planning and hosting of marketing events.
  • Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
  • Scheduled social media postings to advertise products and generate site traffic.

Education

Bachelor of Science - Sports Administration

Kent State University
Kent, OH
12.2022

Associate of Science - General Science

Kent State University
Kent, OH
05.2021

Skills

  • ProVenue and CRM
  • Critical Thinking
  • Customer Service Skill
  • Leadership Skills
  • Product and service sales
  • Dependable and Responsible

Timeline

Ticket Sales Associate

Akron RubberDucks
01.2023 - Current

Ticket Sales Intern

Akron RubberDucks
04.2022 - 10.2022

Marketing Intern

Kent State Athletics
01.2021 - 05.2021

Bachelor of Science - Sports Administration

Kent State University

Associate of Science - General Science

Kent State University

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Carmine DiGiulio