Carmine Martino
Manahawkin,NJ
Summary
Detail-oriented and versatile professional with experience in roles related to food and beverage hospitality and dental assistance. Licensed in New Jersey to perform dental X-rays and BLS certified, with a strong commitment to patient care and customer service. Currently pursuing a degree in Biology with aspirations to attend dental school. Skilled at multitasking, problem-solving, and maintaining high standards of professionalism and health/safety in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dental Assistant
Federici Dental
09.2022 - 08.2024
- Sterilized dental instruments/equipment/treatment rooms and restocked supplies to prep between every patient for around 30 patients a day, all while preventing cross-contamination and maintaining proper health and safety practices.
- Provided chairside assistance during examinations, improving dentists' and dental hygienists' efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists' evaluations.
- Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments, and increasing patient retention by building rapport through friendly communication skills.
- Educated patients on oral hygiene tips and practices, contributing to improved dental health.
Customer Service Associate
Wawa
03.2020 - 09.2022
- Helped over 100 customers every day.
- Handled cash and maintained a register at the end of each shift.
- Pumped gas, washed windows and filled tires with air for customers.
- Built relationships with customers on a regular basis.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to recipes with requested changes.
- Brewed and served coffee, tea, smoothies, and other non-alcoholic beverages.
- Maintained a clean indoor and outdoor environment by vacuuming, cleaning windows, dusting, and emptying trashes.
Crew Trainer
McDonald's
03.2017 - 03.2020
- Trained new employees in customer service, food safety, performance requirements, and correct procedures for all areas of operations.
- Assembled, prepped, and timed food according to procedure/health and safety codes.
- Used POS system to enter orders and handle cash register transactions.
- Sanitized, organized and stocked condiment and food/beverage stations.
- Resolved customer complaints independently or with aid of supervisor.
- Assisted with inventory management and cash drawer counting.
- Worked well with coworkers and/or independently during peak hours.
- Replaced CO2 tanks and soda syrups when depleted.
- Learned duties for various positions and provided assistance almost anywhere.
- Trained other employees in customer service, food safety, and performance requirements.
Education
Bachelor of Science - Biology
Stockton University
Galloway, NJ06-2027
High School Diploma -
Southern Regional High School
Manahawkin, NJ06-2020
Skills
- Effective Time Management
- Team collaboration
- Problem resolution
- Verbal communication
- Attention to detail
- Flexible and adaptable
Certification
- Basic Life Support Certification (BLS) - American Heart Association or Red Cross
- Licensed in Dental Radiography - Dental Assisting National Board
Timeline
Dental Assistant
Federici Dental
09.2022 - 08.2024
Customer Service Associate
Wawa
03.2020 - 09.2022
Crew Trainer
McDonald's
03.2017 - 03.2020
Bachelor of Science - Biology
Stockton University
High School Diploma -
Southern Regional High School
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