Carol Alfaro-Valle
El Campo,TX
Summary
Dynamic and results-driven Senior Human Resources Business Partner with 10+ years of progressive HR experience leading strategic and operational HR functions across employee relations, payroll, benefits, compensation, immigration, talent management, and HR operations. Proven expertise partnering directly with executive leadership to align people strategies with business goals while fostering high-performing, employee-centered cultures.
Extensive experience managing multi-state payroll for hourly and salaried employees, benefits renewals, open enrollment, merit increases, bonus administration, workplace investigations, performance management, and employee relations matters. Skilled in overseeing L-1, TN, and H-1B visa processes, partnering with legal counsel and leadership to support global workforce mobility and compliance.
Experienced in, Workday implementation initiatives, policy development, organizational effectiveness, executive support, and cross-functional leadership, with a strong ability to balance business priorities while enhancing employee experience and operational excellence.
Overview
11
11
years of professional experience
Work History
Senior HR Business Partner
Transnetwork LLC.
Houston, TX
10.2024 - Current
- Partner directly with CEO, CFO, and executive leadership team to align HR strategy with business objectives across U.S. and LATAM operations.
- Lead end-to-end administration of employee benefits, annual renewals, broker negotiations, open enrollment strategy, and vendor management.
- Manage all U.S. immigration programs including L-1, TN, and H-1B visas, partnering with outside counsel on petitions, renewals, RFEs, compliance documentation, and executive relocations.
- Oversee multi-state payroll processing for hourly and salaried employees, including bonuses, commissions, merit increases, deductions, leave tracking, and payroll compliance.
- Lead annual compensation planning, merit increases, executive compensation discussions, bonus administration, and market alignment reviews.
- Conduct sensitive employee relations investigations, workplace complaints, performance concerns, and conflict resolution while ensuring legal compliance and mitigation of organizational risk.
- Serve as lead HR partner for executive leadership on organizational design, workforce planning, employee relations, and culture initiatives.
- Lead evaluation and implementation of Workday and HR technology solutions, including vendor assessment, process optimization, and HR systems recommendations.
- Manage onboarding/offboarding for executive-level employees and international assignees.
- Oversee policy creation, handbook revisions, leave administration (FMLA, ADA, LOA), unemployment, and employment law compliance.
- Maintain ownership of executive office management responsibilities, including leadership support, strategic coordination, and cross-functional operational initiatives.
HR Manager
Viatris / Pfizer
Sugar Land, TX
11.2022 - 10.2024
- Partnered with senior leadership and key stakeholders to align HR strategy with business objectives, supporting organizational growth, workforce planning, and operational effectiveness.
- Served as a trusted HR advisor to managers and leadership, leading complex employee relations matters including workplace investigations, conflict resolution, performance management, coaching, corrective actions, and consultation with legal counsel when appropriate.
- Established and executed site-level People Strategy initiatives to support business goals, employee engagement, organizational effectiveness, and talent retention.
- Led full-cycle talent acquisition efforts including workforce planning, sourcing strategies, candidate screening, interviewing, offer negotiation, onboarding, and external staffing agency management to meet operational hiring demands.
- Directed talent management and succession planning initiatives by identifying high-potential employees, developing internal talent pipelines, and supporting employee growth through training, development, and advancement opportunities.
- Planned and implemented HR programs and global people initiatives including performance management, compensation planning, employee engagement surveys, total rewards strategies, and talent development programs.
- Utilized HR analytics and workforce data to support informed business decisions, identify workforce trends, and drive strategic people initiatives.
- Oversaw HRIS administration within TriNet, ensuring employee data integrity, reporting accuracy, compliance, and reliable workforce insights.
- Managed payroll, employee records, onboarding/offboarding, benefits administration, and compliance-related HR documentation to support employee lifecycle management.
- Developed and maintained HR policies and procedures to ensure compliance with federal, state, and local employment laws while fostering a positive employee experience and workplace culture.
- Oversaw employee engagement, wellness, and recognition programs to strengthen workplace culture, retention, and employee satisfaction.
- Managed FMLA, Leave of Absence (LOA), unemployment claims, workers' compensation coordination, and employment compliance matters, maintaining accurate documentation and mitigating organizational risk.
- Served as the primary HR point of contact for employee benefits, payroll, compensation, and HR support, ensuring timely resolution of employee concerns and operational efficiency.
- Coordinated and supported L-1 visa hiring and immigration processes, partnering with internal stakeholders and external resources to facilitate candidate onboarding and compliance.
HR Generalist
Buc-ee's Ltd Corporate Office
Pearland, TX
09.2015 - 05.2022
- Supported enterprise HR operations by ensuring compliance with federal, state, and local employment laws, reducing organizational risk through policy reviews, regulatory compliance, and HR best practices.
- Served as a key HR resource for employees and management, providing guidance on company policies, compensation, benefits, job responsibilities, career advancement opportunities, and workplace procedures.
- Managed employee lifecycle administration, including new hires, promotions, transfers, leaves of absence, terminations, compensation adjustments, and employee record maintenance within HRIS systems.
- Administered salary adjustments, compensation changes, and position updates, ensuring accuracy and alignment with company policies and organizational needs.
- Led and facilitated remote and in-person onboarding programs through iCIMS, ensuring a seamless onboarding experience and positive employee transition into the organization.
- Coordinated pre-employment processes, including background screenings, drug testing, employment verification, and onboarding documentation to support compliant hiring practices.
- Played a key role in new store openings, supporting high-volume hiring and onboarding initiatives to ensure workforce readiness and operational success.
- Partnered cross-functionally with Benefits, Workers’ Compensation, Recruiting, Payroll, and Operations teams to support employee experience, workforce needs, and HR operational efficiency.
- Managed HR-related projects and process improvements, identifying opportunities to streamline workflows and enhance employee and operational outcomes.
- Administered and enforced HR policies and procedures, ensuring consistency, compliance, and employee understanding across the organization.
- Maintained compliance for required employee certifications, trainings, and workforce documentation, ensuring operational readiness and audit preparedness.
- Reviewed and approved internal transfers, promotions, and position changes, partnering with leadership to support workforce planning and employee mobility.
- Ensured compliance with USCIS Form I-9 Employment Eligibility Verification requirements, including periodic audits to maintain regulatory compliance and mitigate risk.
- Maintained adherence to employment law requirements and HR best practices through continuous review and improvement of policies, procedures, and employee practices.
Education
Master of Science - Human Resources Management
University of Maryland Global Campus
Hyattsville, MD01-2027
Master of Science - MBA
Southern New Hampshire University
Hooksett, NH01-2025
Skills
- Workplace Investigations
- Employee Relations
- Executive Leadership Support
- Payroll Administration
- Benefits Administration
- HR Compliance
- L-1, TN & H-1B Immigration
- Performance Management
- HR Strategy Alignment
- Workday Implementation
- FMLA / Leave of Absence Administration
- Talent Management
- Change Management
Timeline
Senior HR Business Partner
Transnetwork LLC.
10.2024 - Current
HR Manager
Viatris / Pfizer
11.2022 - 10.2024
HR Generalist
Buc-ee's Ltd Corporate Office
09.2015 - 05.2022
Master of Science - Human Resources Management
University of Maryland Global Campus
Master of Science - MBA
Southern New Hampshire University