Summary
Overview
Work History
Education
Skills
Timeline
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Carol Brown

OLD ORCHARD BEACH,ME

Summary

Dynamic legal professional with extensive experience at the Law Office of Neal Weinstein, excelling in client communication and document management. Recognized for exceptional organizational skills and a commitment to fostering positive client relationships. Proficient in MS Office and adept at streamlining office procedures to enhance efficiency and support legal operations.

Overview

39
39
years of professional experience

Work History

Legal Secretary/Paralegal

Law Office of Neal Weinstein
08.1998 - Current
  • File Organization
  • Received and placed telephone calls to clients and prospective clients.
  • Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
  • Created, indexed, and maintained client binders.
  • Scheduled and made appointments for one attorney.
  • Streamlined office procedures for increased efficiency in handling legal matters.
  • Contributed to positive client experiences by offering attentive support during consultations with attorneys.
  • Prepared and processed invoices for attorney billing.
  • Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
  • Developed and maintained positive relationships with clients and colleagues.
  • Prioritized and handled multiple assignments and maintained firm commitment to deadlines.

Training School Counselor

Maine Youth Center
06.1986 - 07.1997
  • Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
  • Maintained positive relationships with inmates, staff and administration.
  • Maintained a safe and secure environment
  • Regularly met with inmates to confirm success and identify problem areas.
  • Reduced disciplinary incidents through proactive conflict resolution strategies that encouraged open communication between all parties involved.
  • Reduced incidents of bullying through proactive conflict resolution training and mediation services.

Education

No Degree - Paralegal Studies

Andover College
Portland, ME
05-1998

Bachelor of Science - Criminal Justice

Southern Illinois University
Carbondale, IL
05-1984

Skills

  • Efficient multi-tasker
  • Appointment setting
  • Excellent Phone Skills
  • Extremely Organized
  • Filing Organization
  • Exceptional communication skills
  • Document filing
  • Document management
  • Administrative support
  • Notary Public
  • MS office proficient
  • Clerical assistance
  • Adobe acrobat
  • Office equipment use

Timeline

Legal Secretary/Paralegal

Law Office of Neal Weinstein
08.1998 - Current

Training School Counselor

Maine Youth Center
06.1986 - 07.1997

No Degree - Paralegal Studies

Andover College

Bachelor of Science - Criminal Justice

Southern Illinois University

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