Carol Caffey
Severance
Summary
Dynamic professional with a detail-oriented approach and coaching expertise, recognized for leading cross-functional teams at IBM to enhance client satisfaction and operational efficiency. Proven ability to optimize resource allocation and drive continuous process improvements, while fostering team development and effective conflict resolution.
Overview
43
43
years of professional experience
Work History
Team Lead
IBM
12.1998 - 10.2016
- Led cross-functional teams to deliver innovative technology solutions, enhancing client satisfaction and operational efficiency.
- Developed and implemented strategic plans to optimize resource allocation and project timelines across multiple initiatives.
- Mentored junior team members, fostering professional development and improving team performance through knowledge sharing.
- Analyzed project metrics to identify areas for improvement, driving continuous process enhancements within the department.
Bar Tender
Duke Of Windsor
08.1996 - 10.2005
- Crafted and served cocktails with precision, ensuring exceptional customer satisfaction.
- Managed inventory levels, minimizing waste and optimizing supply chain efficiency.
- Trained and mentored junior bartenders on drink preparation and customer service standards.
- Developed new cocktail recipes, enhancing menu offerings and attracting diverse clientele.
Office Manager
Windsor Physicians
10.1987 - 05.1989
- Streamlined office operations by implementing efficient scheduling and resource allocation procedures.
- Coordinated internal communication between departments to enhance workflow and collaboration.
- Managed vendor relationships, negotiating contracts to optimize service delivery and cost-efficiency.
- Developed and maintained filing systems, improving document retrieval times and organization.
LPN
Poudre Valley Hospital
10.1973 - 10.1987
- Administered medications and monitored patient vital signs to ensure optimal health outcomes.
- Assisted in developing personalized care plans based on individual patient needs and conditions.
- Collaborated with healthcare teams to implement effective treatment strategies for diverse patient populations.
- Educated patients and families on health management, medication adherence, and wellness practices.
Education
No Degree - Nursing
University Northern Colorado
Greeley, CONo Degree - Anthropology
CSU
FT Collins, CONursing License - Nursing
Larimer County Voc-Tech
Ft Collins, CO 08-1981
Skills
- Detail-oriented approach
- Effective conflict resolution
- Client-centric approach
- Coaching expertise
Timeline
Team Lead
IBM
12.1998 - 10.2016
Bar Tender
Duke Of Windsor
08.1996 - 10.2005
Office Manager
Windsor Physicians
10.1987 - 05.1989
LPN
Poudre Valley Hospital
10.1973 - 10.1987
No Degree - Nursing
University Northern Colorado
No Degree - Anthropology
CSU
Nursing License - Nursing
Larimer County Voc-Tech