Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Carol Claspell

Mount Vernon,IN

Summary

Enthusiastic worker eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.

Overview

11
11
years of professional experience

Work History

Team Member

Frantz Building Service
Mt. Vernon, IN
06.2023 - Current
  • Sweep, mop and vacuum floors of all areas.
  • Clean and sanitize restrooms, sinks, countertops and other surfaces.
  • Empty wastebaskets and trash containers.
  • Replenish bathroom supplies such as soap, paper towels and toilet tissue.
  • Clean windows, walls, ceilings, carpets and furniture in assigned areas.
  • Organized custodial closets to easily find equipment and supplies.
  • Notified building managers about needed repairs to maintain public safety.

Janitorial Manager

123CovidClean
Carnesville, GA
12.2020 - 12.2022
  • Resolved customer complaints regarding cleanliness or maintenance issues promptly and professionally.
  • Trained new employees in safety protocols, sanitization techniques, and standard operating procedures.
  • Supervised a team of custodians to ensure tasks were completed efficiently and effectively.
  • Provided guidance to employees on proper use of cleaning supplies, chemicals, and equipment.
  • Communicated regularly with management concerning progress updates on projects or any other matters that require attention.
  • Monitored supply levels and placed orders as necessary for replenishment of cleaning materials.
  • Addressed employee concerns or grievances in a timely manner according to company policy guidelines.
  • Reviewed completed work to verify consistency, quality and conformance.

Farm Hand

Porch Rocker Productions
Carnesville, GA
09.2017 - 12.2022
  • Cared for livestock, including feeding, watering, and providing medical attention when necessary.
  • Performed general maintenance tasks around the farm, including repairing fences and buildings.
  • Moved livestock to pastures for grazing or to scales and enclosures.
  • Drove truck around to distribute feed to animals.
  • Examined animals to detect illness, injury or disease.

Crew Member

SUBWAY®Restaurants
Mt. Vernon, IN
03.2013 - 07.2017
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Adhered to health department regulations regarding food handling procedures.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.

Education

High School Diploma -

Castle High School
Newburgh, IN
05-2013

Some College (No Degree) -

University of Southern Indiana
Evansville, IN

Skills

  • Customer Service
  • Complaint Resolution
  • Workplace Safety
  • Cleaning

Accomplishments

  • Awarded a State cleaning Contract in Georgia
  • Best cleaning service in Carnesville Georgia

Timeline

Team Member

Frantz Building Service
06.2023 - Current

Janitorial Manager

123CovidClean
12.2020 - 12.2022

Farm Hand

Porch Rocker Productions
09.2017 - 12.2022

Crew Member

SUBWAY®Restaurants
03.2013 - 07.2017

High School Diploma -

Castle High School

Some College (No Degree) -

University of Southern Indiana

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Carol Claspell