Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carol Cook

Lehigh Acres,FL

Summary

Detail-oriented and client focused Sales Support Manager with extensive experience in account management and cross-functional coordination. Adept at streamlining operations, enhancing client satisfaction, and ensuring timely delivery of quality creative assets. Known for building strong client relationships while demonstrating a proactive approach to problem-solving, clear communication, and the ability to thrive in fast paced environments.

Overview

30
30
years of professional experience

Work History

Sales Support Manager

LocalIQ Media – Gannett
09.2000 - Current
  • Serve as a key liaison between customers, Sales Executives, and designIQ to deliver high-quality, results-driven creative solutions across all advertising platforms. Ensure timely execution by adhering to established standard operation procedures and maintaining efficient workflow management. Facilitate training for new employees to ensure seamless integration into team workflows and client support processes.
  • 800.367.5690 code 27080

Accounting Clerk

Sunshine Masonry Inc.
11.1998 - 05.2000
  • Company No Longer Operational
  • Maintained data for fleet department.

Accounting Clerk

Pension Consultants & Administrators
07.1995 - 11.1998
  • Assisted with administering retirement plans for businesses including plan asset gains/losses.
  • (239) 337.0060

Education

Graduate -

Riverdale High School
Fort Myers, FL
01-1988

Skills

  • Skilled in Microsoft Office tools
  • Experienced in Microsoft Teams collaboration
  • Experience with Salesforce
  • Experienced with Microsoft Copilot
  • Adpoint system management
  • DPS Adtracker proficiency
  • Client-oriented service
  • Collaborative communication skills
  • Innovative and critical thinking
  • Proficient in multitasking
  • Clear and concise writing
  • Prioritization of deadlines
  • Strong ability to work independently
  • Collaborative teamwork
  • Problem-solving abilities
  • Detail-oriented

Timeline

Sales Support Manager

LocalIQ Media – Gannett
09.2000 - Current

Accounting Clerk

Sunshine Masonry Inc.
11.1998 - 05.2000

Accounting Clerk

Pension Consultants & Administrators
07.1995 - 11.1998

Graduate -

Riverdale High School

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