Open To Work
Carol Craig
Denny's
San Antonio,TX
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
General Manager
Work Type
Full Time
Location Preference
On-Site
Location:
San Antonio, TX
Open to relocation:
Yes
1
Certification
24
years of professional experience
Honored as district manager of the year for 2024-2025 based on excellence in operations.
Awarded the outstanding leadership and development recognition in 2020 for impactful team growth.
Work History
Multi Unit Manager
16 Years 5 Months- Multi-unit district manager
- Hiring and terminations
- Setting food costs and labor goals
- Customer service resolution
- Weekly and monthly audits
- Staffing each unit with correct Staffing and labor goals
- Accounts payable and receivable
- Payroll
- Daily weekly and monthly leadership calls and or meetings
- Monthly and quarterly bench plans
- Scheduling
- Inventory controls
General Manager
7 Years 9 Months- Hiring all staffing needs from front desk to housekeeping to maintenance
- Quality control making sure all the rooms were clean everything in working order
- Maintenance request
- Guest services
- Schedule
- Payroll
- All accounts payable and receivable
- Training
- Bank deposits
Education
Business management - UTSA
Skills
Tracked food expenses and supported effective labor management processes.
Assisted with payroll processing tasks to maintain accuracy.
Contributed to management strategies that aligned with company objectives.
Facilitated improvements to operations to enhance workflow efficiency.
Coordinated scheduling efforts to elevate productivity.
Aided in recruitment initiatives to attract high-caliber talent.
Enhanced customer service interactions and resolved client inquiries.
Conducted onboarding and training sessions for new management personnel.
Certification
Setting the table a course in giving great guest experiences, Driver's License, Management ServSafe, Associates degree and business management
Awards
Multi-unit manager of the year, December 2023, Best food costs best labor control
Timeline
Multi Unit Manager
Denny's
01.2010 - 06.2026Read More
General Manager
Crystal Inn
07.2002 - 04.2010Read More
UTSA
Business management from UTSA
Read More