Kayla Arnsworth
Edinburg
Summary
Achieved high levels of team performance and customer satisfaction through effective leadership. Maximized employee productivity and optimized workflows to align with business goals. Drove organizational success with strong planning and organizational capabilities.
Overview
9
9
years of professional experience
Work History
Manager on Duty
Yo' Mama Pit BBQ
Montgomery, Tx
03.2017 - 11.2025
- Managed daily operations to ensure efficient service at the barbecue restaurant.
- Supervised staff training to enhance customer service skills and teamwork.
- Coordinated inventory management to maintain stock levels and reduce waste.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Collaborated with vendors to secure quality ingredients for menu items.
- Monitored staff performance and addressed issues.
Certified Nursing Assistant
Golden Rule Assistant Living
Montgomery, TX
12.2021 - 01.2023
- Facilitated patient care by managing daily living activities and personal hygiene routines.
- Monitored patient conditions and communicated any changes to nursing staff.
- Ensured cleanliness and safety standards for patients and staff within healthcare facilities.
- Recorded patient care activities with precision in medical records.
- Facilitated patient mobility through assistance with walking and transfers.
- Facilitated effective communication with patients to deliver emotional support.
- Facilitated activities of daily living, including bathing, dressing, and grooming.
- Conducted vital sign assessments, including blood pressure and temperature measurements.
- Managed patient call light system to ensure timely responses to requests.
- Exhibited exceptional customer service skills while engaging with patients, families, and guests.
Customer Service Representative
Brookshire Brothers Grocery
Montgomery, TX
02.2017 - 12.2017
- Streamlined packing processes for customer orders to enhance delivery efficiency.
- Optimized merchandise organization in storage areas to improve accessibility and streamline inventory management.
- Oversaw maintenance of clean and safe working environment for coworkers.
Education
Bachelor of Science - Social Worker
Walden University
Minneapolis, MNSkills
- Optimized scheduling and prioritization of tasks to enhance productivity
- Assisted teams in completing projects by fostering open communication and collaboration Supported team members in achieving shared goals through effective coordination Contributed to a positive team environment by encouraging participation and idea sharing
- Facilitated goal-setting processes to align team objectives with organizational vision
- Tracked expenses to support budget management and financial reporting Assisted in maintaining accurate records of expenditures Collaborated with team members to identify cost-saving opportunities
- Demonstrated meticulous attention to detail in all tasks and projects
- Leveraged advanced computer skills to enhance operational efficiency
Timeline
Certified Nursing Assistant
Golden Rule Assistant Living
12.2021 - 01.2023
Manager on Duty
Yo' Mama Pit BBQ
03.2017 - 11.2025
Customer Service Representative
Brookshire Brothers Grocery
02.2017 - 12.2017
Bachelor of Science - Social Worker
Walden University