Carol Curtis, BSN, RN
Suffolk,VA
Summary
Highly experienced nursing professional with exceptional leadership skills, clinical knowledge and sound judgment developed over a 17 year career. Skillfully staff teams, patient care provider, and mentor, who will oversee day-to-day care by leveraging strong decision-making and multitasking abilities. History of building team cohesion and long-term success to maximize quality and cost-effectiveness of care.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Nursing Supervisor
Southside Medical Center
04.2019 - Current
- Nursing Supervisor with responsibilities in hospital direction and guidance of nursing staff, medical teams, and various departments of the hospital
- Collaboration with administrative teams to ensure quality patient outcomes, promote patient growth, and maintain all of the standards of outstanding patient care
- Resolve conflicts among medical staff in a professional manner.
- Responsibilities for staff management and patient placement including bed coordinator role
- Productivity oversight with staffing adjustments as needed to meet the demands of a high volume Level III trauma center
- First responder to traumas assisting with assessment, stabilization, medication administration, identification and facilitation of transfer or placement of patient in appropriate inpatient setting
- First responder to rapid responses within the facility including identification and assistance for deteriorating patients, cardiac and respiratory arrest, sepsis,stroke, and falls
- Responsibilities include patient assessment, implementation of nursing protocols, physician notification and collaboration to promote quality patient outcomes, obtaining and implementing physician orders, medication administration, documentation, education to patient and family members
- Perform regular rounds throughout the facility to observe performance of assigned staff members.
- Provide guidance and mentorship to newly hired team members or those transitioning into a new role
- Advise, coach and mentor experienced and student nurses on medical issues, crisis management and appropriate nursing interventions.
- Investigate complaints from patients regarding their care experience with a focus on service recovery and improving the patient experience
- Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
Nursing Supervisor
Rappahannock General Hospital
08.2020 - 09.2021
- PRN Nursing Supervisor with responsibilities in hospital direction, guidance of nursing staff, medical teams, and various of the hospital
- Collaboration with administrative teams to ensure quality patient outcomes, promote patient growth, and maintain all of the standards of outstanding patient care
- Productivity oversight with implantation of staffing adjustments as needed to meet demands of a critical care access hospital
- Resolve conflicts among medical staff in a professional manner.
- Responsibilities for staff management and patient placement including bed coordinator role
- First responder to rapid responses within the facility including identification and assistance for deteriorating patients, cardiac and respiratory arrest, sepsis,stroke, and falls
- Facilitated communication between physicians, nurses, and other healthcare providers regarding patient care issues.
- Resource for nurses, technicians, and various team members to assist with patient care, mentoring, and continued communication with administration for all facility events.
- Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
- Completed daily rounds of nursing department to verify nursing service personnel performance alignment acceptable nursing standards.
- Investigated complaints from patients regarding their care experience.
- Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
Charge Nurse, ED
Southside Medical Center
03.2018 - 04.2019
- Provided clinical leadership and direction to nursing staff in the Emergency Department.
- Adhered to infection control protocols at all times when providing direct patient care.
- Facilitated communication between health care providers regarding changes in a patient's condition or status.
- Provided direct patient care for a diverse patient population,delegated tasks to appropriate personnel.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Triaged and treated high-volume caseload in busy emergency room setting.
- Collaborated with physicians on admission, transfer, and discharge decisions for patients in the Emergency Department.
- Maintained accurate documentation of patient records according to established standards.
- Oversight of nurses, technicians, and staff assignments, with regards to patient population and departmental needs
- Administered critical IV medications to stabilize patients for assessment and treatment.
- Cared for patients experiencing acute traumas, including cardiac arrests, strokes and gunshot wounds.
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Incorporating department communication and adequate placement of patients to inpatient settings
- Maintain HIPAA standards with regards to patient safety and security at the forefront.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
Clinical Unit Coordinator, ED
Sentara Careplex Hospital
10.2011 - 02.2018
- Clinical Unit Coordinator with oversight of nurses, technicians, and ancillary staff
- Collaborated with members of an interdisciplinary team to develop individualized treatment plans that meet each patient's needs.
- Provided direct patient care for a diverse patient population,delegated tasks to appropriate personnel.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Triaged and treated high-volume caseload in busy emergency room setting.
- Collaborated with physicians on admission, transfer, and discharge decisions for patients in the Emergency Department.
- Maintained accurate documentation of patient records according to established standards.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Assisted in resolving conflicts between staff members or departments.
- Ensured compliance with organizational standards related to regulatory bodies such as JCAHO, TJC or CMS, Medicare.
- Provided support and guidance to nursing staff on patient care issues.
- Maintain HIPAA standards with regards to patient safety and security at the forefront.
- Coordinated patient transfers between units and other facilities.
RN, Charge Nurse, ICU
Sentara Careplex Hospital
06.2006 - 10.2011
- Provided direct patient care within scope of practice and in accordance with established policies and procedures.
- Monitored and documented vital signs, laboratory values, physical assessments, cardiac rhythms and medication administration.
- Collaborated with multidisciplinary team members to coordinate patient care services across the continuum.
- Acted as an advocate for patient rights while providing support, education and resources to families and caregivers regarding end-of-life decisions.
- Experience in IABP, CRRT, CVL, hypothermia induction, mechanical ventilation, CVP monitoring, dialysis catheters
- Assist in bedside procedures such as insertion of invasive line placement, bronchoscopy, endotracheal intubation, thoracentesis, and others
- First responder to all MRT (Medical Response Team) alerts throughout the hospital and facilitating quick care protocols to improve patient outcomes
- Scheduling of team members with regards to patient acuity
- Integration of notification and department flow
- Education and mentor to new nurses.
Education
Bachelor of Science - Nursing
Chamberlain University
Downers Grove, IL06.2020
Associate of Applied Science - Nursing
Thomas Nelson Community College
Hampton, VA05.2006
Skills
- Staff Scheduling
- Electronic Medical Records
- Patient Services Coordination
- Patient Treatment Planning
- Privacy and Confidentiality
- Needs Assessment
- Patient Assessments
- Patient Care Oversight
- Medication Administration
- Staff Mentoring and Coaching
- Patient Care Management
- HIPAA Requirements
- Regulatory Compliance
- Service Optimization
- Policy Enforcement
Certification
- California Registered Nursing License - 95358937 issued 11/16/2023- expires 01/31/2025
- Virginia Registered Nursing License-0001201200 issued 06/13/2006- Multi-State Privilege- expires 12/31/2025
- ACLS
- PALS
- BLS
- TNCC
- NIHSS
References
References available upon request.
Timeline
Nursing Supervisor
Rappahannock General Hospital
08.2020 - 09.2021
Nursing Supervisor
Southside Medical Center
04.2019 - Current
Charge Nurse, ED
Southside Medical Center
03.2018 - 04.2019
Clinical Unit Coordinator, ED
Sentara Careplex Hospital
10.2011 - 02.2018
RN, Charge Nurse, ICU
Sentara Careplex Hospital
06.2006 - 10.2011
Bachelor of Science - Nursing
Chamberlain University
Associate of Applied Science - Nursing
Thomas Nelson Community College
- California Registered Nursing License - 95358937 issued 11/16/2023- expires 01/31/2025
- Virginia Registered Nursing License-0001201200 issued 06/13/2006- Multi-State Privilege- expires 12/31/2025
- ACLS
- PALS
- BLS
- TNCC
- NIHSS
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