CAROL GOOCH
Cincinnati,OH
Summary
Analytical and detail-oriented professional experienced in delivering strategic solutions that drive business growth. Demonstrated strong work ethic and adaptability while collaborating effectively within teams and managing independent tasks. Committed to continuous improvement and eager to embrace new challenges.
Overview
34
34
years of professional experience
Work History
MERCHANDISER
Frito - Lay
Cincinnati, US
02.2024 - Current
- Developed and implemented visual merchandising strategies that enhanced brand reputation and increased sales.
- Implemented merchandising techniques that maximized product exposure in-store, contributing to increased customer engagement.
- Maintained relationships with key accounts through exceptional service and support, ensuring customer satisfaction and loyalty.
Food Service worker/cashier
Sodexo
Cincinnati, US
01.2015 - 12.2024
- Managed cash handling for accurate processing of cash, credit card, and electronic payments.
- Processed customer transactions, ensuring swift service and positive customer experiences.
- Organized stock and supplies to enhance inventory management.
Cashier/Food Prep/Assistant Manager
Firehouse Subs
Cincinnati, OH
01.2013 - 01.2014
- Provided exceptional customer service through active listening and engagement.
- Resolved customer complaints effectively, ensuring adherence to company policy.
- Handled customer inquiries and resolved issues quickly, enhancing overall satisfaction.
Cashier/Customer Service
Toys ‘R’ Us
01.2004 - 01.2012
Payroll Accounting Clerk
Old Bear & Assoc.
Cincinnati, Ohio
01.2001 - 11.2001
Payroll Accounting Clerk
E.K. Williams
01.1993 - 01.2001
Education
associates degree - accounting
Southern Ohio College
Fairfield, OHSkills
- Visual merchandising strategies
- Customer Service
- Inventory Management
- Cash Register (POS)/Handling Cash
- Data Entry
- Product Display
- Accounting
Personal Information
Work Permit: Authorized to Work in the US
Timeline
MERCHANDISER
Frito - Lay
02.2024 - Current
Food Service worker/cashier
Sodexo
01.2015 - 12.2024
Cashier/Food Prep/Assistant Manager
Firehouse Subs
01.2013 - 01.2014
Cashier/Customer Service
Toys ‘R’ Us
01.2004 - 01.2012
Payroll Accounting Clerk
Old Bear & Assoc.
01.2001 - 11.2001
Payroll Accounting Clerk
E.K. Williams
01.1993 - 01.2001
associates degree - accounting
Southern Ohio College