Carol Hammen
Bastrop,TX
Summary
Accomplished Registered Nurse with a proven track record at HCA Physician Services Group, specializing in medication education/administration and excelling in crisis intervention. Demonstrated leadership by mentoring staff at Seton Medical Center Austin, significantly enhancing patient care through interdisciplinary collaboration and a commitment to continuous professional development. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
41
41
years of professional experience
Work History
Registered Nurse
HCA Physician Services Group
04.2019 - 02.2024
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Refill medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Assisted in the training and mentorship of new nursing and medical assistant staff members, contributing to a positive work environment and high-quality patient care.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Registered Nurse Pulmonary
Austin Diagnostic Clinic
11.1993 - 04.2019
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Charge Nurse
Seton Medical Center Austin
03.1983 - 11.1993
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
Education
Bachelor of Science - Nursing
Florida State University
Tallahassee, FL06.1980
Skills
- Medication Education/Administration
- Telephone triage
- Medication prior authorization
- Schedule Outpatient Procedures; obtain Authorization
Timeline
Registered Nurse
HCA Physician Services Group
04.2019 - 02.2024
Registered Nurse Pulmonary
Austin Diagnostic Clinic
11.1993 - 04.2019
Charge Nurse
Seton Medical Center Austin
03.1983 - 11.1993
Bachelor of Science - Nursing
Florida State University
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