CAROL HERMOSILLO
Lawndale,CA
Summary
Maternal and infant health professional supporting families through prenatal and postpartum home visiting, infant care education, and early childhood development support. Background includes maternal depression screening, developmental screening, lactation support, referrals, culturally responsive rapport building, and accurate documentation while managing a high-volume caseload.
Overview
13
13
years of professional experience
Work History
Parent Coach
Welcome Baby
02.2020 - Current
- Provide education on prenatal care, newborn care, breastfeeding, infant growth and developmental milestones, maternal health, postpartum depression, home safety
- Provide direct prenatal and postpartum home visiting and virtual visits during the infant's first nine months
- Administer maternal depression screenings such as PHQ-9, GAD-7, and developmental screenings such as Ages and Stages Questionnaires (ASQ-3) to assess milestones and identify potential developmental delays
- Build trusting, culturally sensitive relationships to foster rapport and promote client engagement.
- Identify community resources and provided referrals to enhance client support and access to services.
- Maintain and manage a high volume caseload
- Maintain accurate program documentation and complete progress notes within 72 hours to ensure continuity of care.
Outreach Specialist
Welcome Baby
07.2019 - 02.2020
- Conducted outreach (group and one-on-one) at provider sites and community-based organizations to engage and recruit potential clients
- Encourage clients to participate in the program, conduct intakes and enroll them in the program when appropriate
- Maintain relationships with providers and organizations
- Identified appropriate resources for clients and provided referrals.
- Conduct bridges screening at bedside in order to provide appropriate resources and services
- Provide additional coverage and support to the team by working as a Hospital Liaison
- Established trust and rapport with clients, delivering support through an empathetic, client-centered approach
- Completed documentation promptly within 24 hours
Case Manager
Wellnest Emotional Health and Wellness
02.2016 - 07.2019
- Provide case management, advocacy, and support services to young children ages 0 – 5 and their families in Service Planning Areas 4 and 6
- Facilitated parenting support and behavioral interventions with children and families to foster secure attachments, enhance positive parenting, and support healthy development
- Interview families to assess case management needs and other risks, then provide advocacy, linkage and warm handoffs to identified resources
- Utilize the evidence-based practice Positive Parenting Program to conduct standardized maternal assessments, implement interventions, and use outcome measures to track progress
- Provide visits in the home, school, and clinic to best meet the client’s needs in individual, family, and group formats
- Work within a multidisciplinary team approach to support clients in reaching their treatment objectives
- Participate in weekly reflective supervision
- Oversaw a weekly caseload of 20 – 25 clients, ensuring timely completion of documentation within 24 – 48 hours to maintain service continuity
Case Manager Intern
People Assisting the Homeless (PATH)
11.2015 - 02.2016
- Conducted outreach to engage clients and completed case management referrals to connect them with necessary resources
- Facilitated client intake, goal planning, Section 8 interviews, HACLA applications, and WRAP plans and referrals to support client needs
- Collaborated within multidisciplinary team to enhance case management services alongside fellow case managers
- Documented case notes per agency policy
Intern
Los Angeles Unified School District
02.2014 - 05.2015
- Provided tutoring support to students in various subjects to enhance their understanding and performance.
- Facilitated communication through Spanish interpretation during parent-teacher conferences, enhancing understanding between parents and teachers.
- Provided office support by organizing paperwork, maintaining database records, coordinating school events, and updating community resources for improved accessibility.
Intern
TIES for Families – South Bay
09.2014 - 04.2015
- Interviewed families and clients to obtain information relevant to their treatment
- Completed measures for PROJECT ABC by interviewing participants and documenting responses, including interviewing, administering, and documenting measures
- Co-facilitated pre-school aged group focused on self-regulation and social skills
- Fielded intake calls and conducted community outreach to connect clients with essential resources
Education
BA - Social Work
California State University Long Beach
Long Beach, CA05-2015
AA - General Studies
El Camino College
Torrance, CA06-2012
Skills
- Positive Parenting Program Certified – Evidence Based Practice (2017)
- Certified Lactation Educator- CLE renewal 2025
- CPR certified
- Maternal assessments, PHQ-9, GAD-7
- Developmental assessments, ASQ-3
- Skilled with Electronic Health Records
- Skilled with Department of Mental Health documentation
- Mental Health Rehabilitation Specialist Certification (2016)
- Bilingual: fluent in Spanish and English (speaking, reading, writing)
Timeline
Parent Coach
Welcome Baby
02.2020 - Current
Outreach Specialist
Welcome Baby
07.2019 - 02.2020
Case Manager
Wellnest Emotional Health and Wellness
02.2016 - 07.2019
Case Manager Intern
People Assisting the Homeless (PATH)
11.2015 - 02.2016
Intern
TIES for Families – South Bay
09.2014 - 04.2015
Intern
Los Angeles Unified School District
02.2014 - 05.2015
BA - Social Work
California State University Long Beach
AA - General Studies
El Camino College