Carol Holmes
Mayo Clinic Health System
Austin,MN
25
years of professional experience
Dedicated and hardworking professional with a proven track record with delivering excellent customer service. I am committed to maintaining high satisfaction levels and ensuring efficiency in fast-paced environments. I am ready to leverage strong communication skills and multitasking abilities to contribute to a high performing team. Known for effective time management and a strong sense of responsibility, I am ready to ensure patients receive the utmost care and be a reliable representative of the Mayo team.
Work History
Environmental Services Technician
5 Years 5 Months- Trained new staff on proper cleaning techniques and equipment usage for optimal efficiency.
- Collaborated with healthcare teams to prioritize urgent cleaning requests during peak times.
- Maintained patient and hospital confidentiality.
- Ensured timely completion of assigned tasks by prioritizing duties based on urgency and importance.
Walmart
5 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Janitorial Worker
2 Months- Swept hard surface floors using broom or push broom dust mop.
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
Dining Room Manager
12 Years 5 Months- Oversaw daily dining room operations to ensure exceptional guest experiences.
- Trained and mentored staff on service standards and menu knowledge.
- Collaborated with kitchen staff to synchronize food preparation and service delivery.
- Resolved guest complaints swiftly to maintain high satisfaction levels and repeat business.
- Enhanced customer satisfaction by ensuring timely and efficient service in the dining room.
- Trained new hires on restaurant policies, procedures, and best practices, fostering a culture of excellence within the team.
Education
Associate of Science
Associate of Arts - Nursing
Skills
Time management
Flexible and adaptable
Multitasking
Excellent communication
Complaint handling
Customer service
Leadership trained
Payment processing
Timeline
Environmental Services Technician
Mayo Clinic Health System
01.2021 - CurrentRead More
Walmart
Walmart
01.2020 - 06.2020Read More
Janitorial Worker
King Maintenance Inc
09.2013 - 11.2013Read More
Dining Room Manager
Perkins Family Restaurant And Bakery
01.2001 - 06.2013Read More
Associate of Science
Read More
Riverland Community College
Associate of Arts from Nursing
Read More