Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carol Loew

Gulfport,MS

Summary

Dynamic Visitor Services Coordinator with over 8 years of experience in developing and presenting educational programs. Demonstrated ability to manage teams and improve visitor engagement through effective training and support. Committed to delivering exceptional service and fostering a positive environment.

Overview

38
38
years of professional experience

Work History

Volunteer Visitor Services

MS Sandhill Crane National Wildlife Refuge
Gautier, MS
05.2010 - 03.2020

Opened and closed visitor center independently.

Managed the friends bookstore which included all aspects of the store from ordering to keeping financial records.

Prepared and presented programs to the general public.

Assisted with Crane Festival which included contacting program presenters, site layout, schedule presentations.

May 2014 not 2010

Visitor Services Coordinator

Gulf Islands National Seashore
Ocean Springs, MS
08.2005 - 09.2013
  • Developed and implemented training programs for new staff, enhancing service delivery standards.
  • Collaborated with park rangers to create informative materials, improving visitor engagement and education.
  • Prepared and presented educational programs for park visitors on and off site.
  • Managed a team of volunteers, providing guidance and support to ensure a positive working environment.
  • Maintained accurate visitor records, ensuring proper documentation and data management for future analysis.
  • Maintained a clean, organized, and welcoming environment in all public spaces, contributing to the overall positive experience for guests.
  • Helped staff customize plans for specific groups based on age or ability level.

Substitute Teacher

Jackson County School
D'Iberville, MS
08.1982 - 05.2001
  • Implemented lesson plans effectively to ensure educational continuity in absence of regular teachers.
  • Delivered engaging instruction across diverse subjects to maintain student interest and participation.
  • Adapted teaching methods to meet varying student needs and learning styles within classroom settings.
  • Managed classroom behavior by enforcing school policies and fostering a positive learning environment.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Supervised lunchroom and recess activities.
  • Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
  • Followed lesson plans designed by absent teachers.
  • Attended professional meetings, educational conferences or teacher training workshops to improve professional competence.

Education

No Degree -

Mississippi Gulf Coast Community College JD
Gulfport

High School Diploma -

McKinley
St Louis, MO

Skills

  • Reliability in service
  • Problem resolution
  • Positive attitude
  • Team collaboration
  • Customer service
  • Visitor engagement programs
  • Calm under pressure
  • Reliability

Timeline

Volunteer Visitor Services

MS Sandhill Crane National Wildlife Refuge
05.2010 - 03.2020

Visitor Services Coordinator

Gulf Islands National Seashore
08.2005 - 09.2013

Substitute Teacher

Jackson County School
08.1982 - 05.2001

No Degree -

Mississippi Gulf Coast Community College JD

High School Diploma -

McKinley