Carol Luna Reyes
Davie
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Preload Supervisor
UPS
11.2022 - 04.2024
- Managed scheduling of employees, ensuring adequate staffing levels were maintained during peak periods or absences.
- Enhanced team performance by conducting regular training sessions, setting clear expectations, and providing constructive feedback.
- Actively participated in weekly team meetings, contributing ideas and insights to continually improve departmental performance and communication across the organization.
- Conducted performance evaluations for staff members, identifying areas for improvement and developing action plans for growth.
- Developed strong relationships with drivers to facilitate smooth handoffs of packages between shifts.
- Implemented safety protocols to maintain a secure workplace, reducing workplace accidents significantly.
- Utilized data analysis to identify trends in productivity and make informed decisions regarding process improvements.
- Resolved conflicts between team members and addressed complaints or grievances.
Cashier
Ross Dress For Less
05.2021 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Crew Member
Moe's Southwest Grille
11.2019 - 03.2020
- Worked front counter
- Cleaned and maintained all areas of restaurant to promote clean image.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Education
Certification in New Media Communication -
Broward College
Fort Lauderdale, FL12.2022
High School Diploma -
South Plantation High School
Plantation, FL05.2021
Skills
- Standard Operating Procedures
- Workforce Planning
- Computer Skills
- Email and Phone Communication
- Critical Thinking
- Clear Communication
- Team Management
- Mentoring and training
- Records Maintenance
- Work Ethic and Integrity
- Time management skills
- Cash Handling
- Order Taking
Languages
Spanish
Native or Bilingual
Timeline
Preload Supervisor
UPS
11.2022 - 04.2024
Cashier
Ross Dress For Less
05.2021 - 10.2021
Crew Member
Moe's Southwest Grille
11.2019 - 03.2020
Certification in New Media Communication -
Broward College
High School Diploma -
South Plantation High School
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