Carol McCallum

• Responsible for planning and implementation of conservation education programming for outreach and in-house.
• Presents outreach education at schools, libraries, etc.
• Engages the visitors at habitats. Gives informative talks, answers questions and assists as necessary.
• Responsible for the daily husbandry duties including but not limited to the cleaning of habitats, feeding and enrichment of each species.
• Responsible for the training of other staff members in the care of these species as well as monitoring their ability to do so effectively.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Built relationships with customers to encourage repeat business.
• Received shipments
• Stocked, tagged and displayed merchandise as required.
• Managed inventory levels effectively
• Contributed to clean and safe shopping environment, performed regular sanitation of the store.
• Enhanced shopping experience through excellent customer service.

• Maintained safe and clean exhibit areas for animals and visitors through regular upkeep and sanitation procedures.
• Developed strong bonds with individual animals through positive reinforcement training techniques, promoting trust and cooperation.
• Ensured compliance with all regulations governing the ethical treatment of animals under zoo care standards.
• Enhanced visitor experience by explaining animal behaviors and habitats.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Built relationships with customers to encourage repeat business.
• Received shipments
• Stocked, tagged and displayed merchandise as required.
• Managed inventory levels effectively
• Contributed to clean and safe shopping environment, performed regular sanitation of the store.
• Enhanced shopping experience through excellent customer service.

Throughout my employment I managed several stores in CT before coming to Freehold in 1990.

• Managed and motivated employees to be productive and engaged in work.
• Maintained professional, organized, and safe environment for employees and patrons.
• Maximized performance by monitoring daily activities and mentoring team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Improved safety procedures to create safe working conditions for workers.
• Oversaw inventory management, received shipments, merchandise processing and display.