Insurance Follow-up Manager
Revascent
Marion, OH
11/1/23 - Current
- Manager for remote team of 16
- Responsible for working the AR of 30 practices
- Responsible for conducting patient phone calls for five practices
- Complete Pre-certs for cataract surgeries for 4 practices
- Audit all outstanding insurance claims each month for each practice
- Enforce customer service standards to resolve customer concerns
- Conducts audits of all accounts and provides input and recommendations as needed
- Coached, mentored and trained team members in order to improve their job performance.
