Results-driven medical billing professional with a strong background at Bryan Medical Center, specializing in accounts receivable management and compliance. Demonstrated analytical skills and exceptional customer service have facilitated the resolution of complex billing issues. Expertise in ICD-10 coding ensures accurate claim submissions, contributing to enhanced operational efficiency. By leveraging these skills, we aim to drive improvements in billing processes and client satisfaction.
Overview
14
14
years of professional experience
Work History
Insurance Follow-up Representative
Bryan Medical Center
Lincoln, NE
01.2024 - Current
Managed a high volume of medical billing accounts receivable, ensuring accurate and timely submission of claims
Performed thorough analysis and reconciliation of patient accounts to identify and resolve billing discrepancies
Utilized electronic health record (EHR) systems to accurately document patient information and billing details
Maintained up-to-date knowledge of medical coding guidelines (CPT, ICD-10) to ensure proper claim submission
Resolved complex billing issues by researching payer policies and appealing denied claims when necessary
Participated in regular meetings with billing team to discuss challenges, share best practices, and identify areas for improvement
Lead Claims Specialist
Physicians Laboratory, LLC
Omaha, NE
08.2022 - 01.2024
Daily review and correction of rejected and denied claims from claim clearinghouse and insurance providers
Making corrections and resubmitting claims for contractual payment
Working with physicians to bill with correct CPT and ICD10 codes
Training of staff on policy and procedures and billing system, Telcor
Reviewed insurance and claims documents to verify required information and secure any missing data for settlements
Performed thorough analysis and reconciliation of patient accounts to identify and resolve billing discrepancies
Managed a high volume of medical billing accounts receivable, ensuring accurate and timely submission of claims
Maintained up-to-date knowledge of medical coding guidelines (CPT, ICD-10) to ensure proper claim submission
Trained new team members on medical billing procedures, software systems, and industry regulations
Maintained confidentiality of sensitive patient information according to HIPAA guidelines
Account Manager
Midwest Medical Billing Services Inc
05.2022 - 08.2022
Daily account management for 6 Mental Health providers
Daily billing, payment posting/ verification and accounts receivable
Working in InSync and Theranest
Billing Specialist
Midwest Regional Health Services
11.2019 - 04.2022
Payment posting of electronic and manual insurance payments to patient accounts
Took payments over the phone from patients and explained patient benefits when necessary.
Medical Billing Specialist
Amblitel, LLC
10.2016 - 10.2019
Daily Accounts Receivable, payment posting and claim billing for 1 ASC in New Jersey
Took all patient calls and provided benefit information and took patient payments
Handled all appeals, payer reconsideration and corrected claims.
Communicated with insurance providers to resolve denied claims and resubmitted
Located errors and promptly refiled rejected claims
Identified and resolved patient billing and payment issues
Processed and submitted medical claims to insurance companies, ensuring accuracy and adherence to billing guidelines
Verified patient information, including demographics and insurance coverage, to ensure proper billing procedures
Reviewed medical documentation and coding to identify any discrepancies or errors that could impact reimbursement
Followed up on unpaid or denied claims, working with insurance companies to resolve issues and secure payment
Maintained updated knowledge of medical coding systems (e.g., ICD-10, CPT) and insurance regulations
Collaborated with healthcare providers to obtain necessary documentation for claim submission
Utilized electronic health record (EHR) systems and specialized software for accurate data entry and claim processing
Lead Account Specialist
SCA / OAIC
08.2011 - 09.2016
ASC procedure billing, payment posting and account receivables for 5 facilities in Nebraska
Handled month end accounting for all 5 Nebraska facilities.
Resolved complex billing and payment issues for balanced, accurate accounts
Completed routine and complex account updates to resolve problems
Adhered to standards of quality and service as well as all compliance requirements
Built strong relationships with clients, vendors and stakeholders for loyal, profitable accounts.
Delivered accurate billing and timely payments across high-volume client accounts.