Carol Morrow
Miami,FL
Overview
7
7
years of professional experience
Work History
Licensed Master Cosmetologist
Haircuttery
Miami, FL
02.2019 - Current
- Provided personalized hair consultations to determine client needs and preferences.
- Performed a variety of hair services including cutting, coloring, and styling.
- Maintained cleanliness and organization of workstations and salon equipment.
- Educated clients on proper hair care techniques and product recommendations.
- Collaborated with team members to ensure efficient salon operations.
- Developed lasting relationships with clients through exceptional customer service.
- Attended ongoing training sessions to stay updated on industry trends and techniques.
- Managed appointment scheduling to optimize client flow and service delivery.
- Maintained cleanliness of work station and ensured sanitary conditions were met at all times.
- Responded promptly to customer inquiries via phone or email.
- Ensured salon cleanliness by sanitizing all tools and equipment between each client visit.
- Instructed clients on proper home care techniques to maintain their desired look.
- Adhered strictly to health regulations while providing services including wearing gloves when handling chemicals or dyes.
- Trained new staff members in proper techniques for cutting, styling, and coloring hair.
- Managed cash register transactions accurately during checkout process.
- Ordered supplies necessary for the daily operations of the salon.
- Checked inventory levels regularly to ensure that sufficient quantities of supplies were available at all times.
- Provided professional consultations to clients regarding hairstyling and beauty treatments.
- Performed chemical services such as coloring, highlighting, and perms according to client requests.
- Attended classes and seminars related to cosmetology trends and advancements in the industry.
- Scheduled appointments for clients based on availability of stylists.
- Maintained accurate records of services rendered and products sold.
- Displayed strong communication skills when interacting with customers or other professionals.
- Developed a loyal customer base through excellent customer service skills.
- Created custom styles tailored to individual preferences using scissors, clippers, razors, combs, brushes, curling irons, flat irons.
- Demonstrated knowledge of current trends in fashion magazines or online sources.
- Researched new product lines and vendors as needed for optimal quality results.
- Greeted customers upon entering the salon and provided them with refreshments.
- Analyzed client's hair type to recommend appropriate products for haircare needs.
- Assisted with salon promotions by designing attractive displays and creating promotional materials.
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Introduced customers to cutting-edge beauty trends and products where applicable.
- Treated customers to shampooing and head massage to promote loyalty.
- Kept notes listing preferences and services provided to clients for quick reference.
- Designed cleaning schedules and organizational systems for treatment and sales areas.
- Maintained relationships with long-term clients while successfully handling daily walk-in appointments.
- Evaluated client's hair and physical features to determine style and cut plans.
- Delivered roots and gloss treatment, balayage highlights, and toning glaze treatment.
- Performed rejuvenation techniques on all types of skin and hair.
- Assessed client features and preferences to advise personalized makeup and hair styling techniques.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Developed new styles and techniques.
- Updated and maintained customer information records and beauty services provided.
- Used curlers, rollers and curling irons to press and curl hair.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Bleached, dyed or tinted hair using applicator or brush.
- Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
- Shampooed, conditioned and dried hair and scalp or hairpieces.
- Combed, brushed and sprayed hair or wigs to set style.
- Massaged and treated scalp using hands, fingers or vibrating equipment.
- Shaved, trimmed and shaped beards and mustaches.
- Trained or supervised other hairstylists, hairdressers and assistants.
- Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
- Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
- Applied water or setting, straightening or waving solutions to hair.
Timeline
Licensed Master Cosmetologist
Haircuttery
02.2019 - Current