Carol M. Tyre
Mills,Wyoming
Overview
17
17
years of professional experience
Work History
Oral Surgeon Assistant
Wyoming Oral and Maxillofacial Surgery
Casper , WY
12.2022 - Current
- Assisted oral surgeons with surgical procedures in a timely manner.
- Sterilized instruments and equipment according to infection control guidelines.
- Provided patient care and education prior to, during, and after treatment.
- Performed administrative tasks such as scheduling appointments, preparing charts, and keeping records up-to-date.
- Maintained inventory of supplies and restocked cabinets when needed.
- Took digital radiographs of patients' teeth and mouths per instructions from the oral surgeon.
- Assisted with implant placement surgeries including prepping sites, placing flap sutures, and closure sutures post-surgery.
- Verified patient medical history before any procedure was performed.
- Greeted and prepared each patient for their appointment in a welcoming manner.
- Coordinated with other healthcare professionals to ensure proper care for each patient.
- Kept operating rooms clean and orderly at all times.
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
Medical Receptionist/Treatment Plan Coordinator
Espire Dental
Casper , WY
09.2021 - 12.2022
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Performed data entry tasks related to billing and collections procedures.
- Processed referrals for specialist care when requested by physicians or patients.
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Protected patients by observing strict HIPAA guidelines.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
Medical Receptionist
Casper Women’s Care
06.2014 - 09.2021
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Processed referrals for specialist care when requested by physicians or patients.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Called patients to confirm scheduled appointments and obtain additional details.
- Entered insurance, demographics and health history into patient database.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Protected patients by observing strict HIPAA guidelines.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Took messages from patients and promptly relayed to appropriate staff.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Assisted in the preparation of patients for examinations and treatments.
- Assisted physicians with minor surgical procedures.
- Collected specimens from patients for lab testing.
- Provided education to patients on health topics and preventive care measures.
- Conducted follow-up calls to check on patient progress after treatments or surgeries.
- Documented patient visits in Electronic Medical Record system.
- Ensured that all clinical areas were clean, sanitary, and well organized at all times.
- Monitored expiration dates of medications stored in clinic pharmacy and notified pharmacist when needed.
- Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Assisted patients with basic care and provided excellent service.
- Aided in clinical care and maintained patient well-being across several areas and locations.
Medical Receptionist
Brook Trout Dental
05.2013 - 06.2014
- Duties: Scheduling, Paper Filing, Phone Calls, Office Cleaning, assisting with procedures, developing xrays and Tool Sterilization
- Reason for leaving: irreconcilable differences
Dog Washer
Pampered Pooch
Wellsboro, Pennsylvania
01.2013 - 05.2013
- Reason for leaving: moved back to Wyoming
Customer Service Representative
Bank of the West
09.2012 - 12.2012
- Duties: money management, time management, high monetary value counting
- Reason for leaving: Moved to Pennsylvania
Waitress, Day Shift Manager
IHOP
02.2012 - 09.2012
Toy Department Manager
K-Mart
02.2008 - 01.2012
- Reason for Leaving:
Dishwasher, Cook
Annie’s House
Big Piney, Wyoming
09.2007 - 12.2007
Education
High school diploma -
Natrona County High School
01.2009
Skills
- Sterilization techniques
- Infection control protocols
- Post operative care
- Medical terminology proficiency
- Oral hygiene instruction
- Surgical room setup
- Pharmacology
- HIPAA compliance
- Patient care
- Appointment scheduling
- Call handling
- Mail handling
- Scheduling
- Bookkeeping
- Professional and mature
- Data analysis
- Spreadsheet management
- Compensation and benefits
- Patient charting
- Data inputting
- Customer/Client relations
- Time management
Timeline
Oral Surgeon Assistant
Wyoming Oral and Maxillofacial Surgery
12.2022 - Current
Medical Receptionist/Treatment Plan Coordinator
Espire Dental
09.2021 - 12.2022
Medical Receptionist
Casper Women’s Care
06.2014 - 09.2021
Medical Receptionist
Brook Trout Dental
05.2013 - 06.2014
Dog Washer
Pampered Pooch
01.2013 - 05.2013
Customer Service Representative
Bank of the West
09.2012 - 12.2012
Waitress, Day Shift Manager
IHOP
02.2012 - 09.2012
Toy Department Manager
K-Mart
02.2008 - 01.2012
Dishwasher, Cook
Annie’s House
09.2007 - 12.2007
High school diploma -
Natrona County High School