Adaptable and driven team player with strong work ethic and motivation to thrive in various environments while facilitating company growth.
Overview
20
20
years of professional experience
Work History
Police Communication Operator
Florida International University, FIU
Miami, FL
12.2007 - 07.2022
Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations. Prioritized responses to public emergency and non-emergency calls to promptly dispatch police, fire and EMS while tracking data.
Researched vehicular registration, driving records and warrant information to support officers with traffic stops.
Used radio, telephone and computer system to update first responders with new information through database.
Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
Handle multiple projects, scheduled appointments, assessed inventories and organize radio equipment to ensure high quality and timely delivery.
Licensed Nail Technician
Elemis Day Spa
Miami, FL
05.2002 - 12.2007
Met with clients to discuss needs, service preferences and special requests.
Performed daily gel, dip powder and French manicures and offered pedicures and paraffin wax treatments for hands.
Enforced safety procedures in accordance with facility policies and government regulations.
Handled guest complaints, maintaining positive experience for patrons.
Education
Some College (No Degree) - Business Administration
Miami Dade College
Miami, FL
Skills
Information documentation
Computer-based dispatch systems
Police department procedures
Map reading abilities
Clerical
Computer skills
Time management and working collaboratively
People skills
Friendly, positive attitude
Timeline
Police Communication Operator
Florida International University, FIU
12.2007 - 07.2022
Licensed Nail Technician
Elemis Day Spa
05.2002 - 12.2007
Some College (No Degree) - Business Administration