CAROL NDEGWA

Transaction Processing Associate with experience managing customer and client accounts. Accurately and securely processes client information. Assuages customer complaints and works independently to resolve disputes. More than 14 years of guaranteeing security of incoming and outgoing transactions. Adept at uncovering fraud and suspicious transactions. Well-versed using strong attention to detail and systematic approach to review daily merchant portfolio batches. Good report writing and recordkeeping abilities. Accomplished TPA confident in completing assessments, developing recommendations and presenting findings. Helps organizations control and balance risk for maximum profits. Analytical, astute and current on latest models and techniques. Ambitious, career-focused job seeker, anxious to obtain a position to help launch career while achieving company goals. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.