Carol Perez
Summary
Experienced in efficient customer service needed with fast-paced settings and knowledgeable in conflict resolution. Adept with strong communication skills and punctuality, with great attention to detail and accuracy.
Overview
2
2
years of professional experience
Work History
Cashier (Customer Service Associate)
Lowe’s
03.2025 - 07.2025
- Processed returns, product cancellations, and assisted with online orders and pick-up.
- Assisted customers with product inquiries and store navigation when needed to find the best items for their projects.
- Resolved customer complaints both in-person and over the phone by determine their needs and connect them with the right department.
Team Member
Buffalo Wild Wings GO
01.2024 - 07.2024
- Performed opening and closing duties such as restocking, store cleaning, and tidying the lobby.
- Answered phone calls to assist customers and take call-in orders, and handled transactions on the registers.
- Adapted quickly to a fast-paced environment during busy periods and assisted with food preparation.
Education
High School Diploma -
Cross Keys High School
Brookhaven, GA01.2025
Skills
- Bilingual: English/Spanish
- POS system operations
- Multitasking and organization
- Cash handling
- Customer service
- Reliability and punctuality
Timeline
Cashier (Customer Service Associate)
Lowe’s
03.2025 - 07.2025
Team Member
Buffalo Wild Wings GO
01.2024 - 07.2024
High School Diploma -
Cross Keys High School