Carol Pieretti
Marietta,GA
Summary
Proven security professional with extensive experience at Allied Universal Security Services, adept in patrol operations and complex problem-solving. Demonstrates a keen eye for detail and physical fitness, enhancing safety and reducing incidents. Skilled in leveraging both hard and soft skills to achieve optimal results, with a track record of effectively managing emergencies and improving security measures. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
10.2023 - Current
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Checked and verified photo identification prior to granting facility access.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Conducted regular patrols of key areas to spot and control security concerns.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Interacted assertively but non-confrontationally with personnel and general public.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Investigated suspicious activities and persons to maintain security of premises.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports of all security breaches and investigations.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Issued access cards to authorized personnel to monitor access points.
Armed Security Officer
Giddens Security
02.2021 - 09.2023
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Completed full building and grounds patrols every [Timeframe] to spot and investigate concerns.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Maintained confidentiality to protect sensitive information and prevent harmful release of information.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Wrote [Timeframe] reports detailing visitors, incidents, and resolutions.
- Operated communication equipment to maintain contact with other security personnel during emergency calls.
- Provided exceptional customer service, addressing concerns and directing visitors to appropriate departments or personnel.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Supported event security teams during large-scale gatherings, ensuring the safety of attendees and staff alike.
- Participated in ongoing professional training, staying current on industry trends and best practices for armed security officers.
- Safeguarded valuable assets through diligent surveillance and appropriate response to potential threats.
- Responded decisively to emergency situations with effective crisis management tactics, mitigating potential harm or damage.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
- Enhanced security by conducting thorough patrols and monitoring CCTV systems for suspicious activity.
- Controlled access to property to secure facility and grounds from unauthorized entry.
- Reduced incidents of theft and vandalism by maintaining a strong visible presence at designated checkpoints.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
- Monitored CCTV cameras and alarm systems for security breaches.
School Bus Driver
Brighton Day Academy
08.2016 - 01.2021
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Coordinated closely with colleagues during field trips or special events to provide seamless transportation services for all participants involved.
- Increased overall student satisfaction by attending to individual needs and addressing any concerns expressed during transportation experiences.
- Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
- Streamlined boarding procedures, implementing an organized system that ensured timely departures from each stop along the route.
- Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Assisted students with loading and unloading luggage, mobility aids and bicycles.
- Assisted students with boarding and exiting bus to reduce safety issues.
- Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.
Education
Associate of Applied Business - Corporate Security
Lions Investigative Academy
Bethlehem, United States11.1996
Skills
- Patrol operations
- Detail Oriented
- Superior customer service
- Complex Problem-Solving
Certification
Aircraft Dispatcher's License
Timeline
Security Officer
Allied Universal Security Services
10.2023 - Current
Armed Security Officer
Giddens Security
02.2021 - 09.2023
School Bus Driver
Brighton Day Academy
08.2016 - 01.2021
Associate of Applied Business - Corporate Security
Lions Investigative Academy
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