Carol Sertuche
Edna,TX
Summary
Dynamic Lending Assistant at NewFirst National Bank with expertise in loan processing and documentation review. Proven ability to enhance customer service and streamline operations, ensuring compliance and accuracy. Strong financial literacy and collaborative skills contributed to efficient loan approvals, supporting a seamless client experience.
Overview
11
11
years of professional experience
Work History
Lending Assistant
NewFirst National Bank
03.2007 - 05.2018
- Assisted in processing loan applications and verifying borrower information for accuracy.
- Supported customer service efforts by responding to inquiries and providing information on lending products.
- Organized and maintained client files, ensuring compliance with regulatory standards and internal policies.
- Collaborated with team members to streamline document collection processes for loan approvals.
Education
High School Diploma -
Victoria High School
Victoria, TX05-1992
Skills
- Documentation review
- Credit analysis
- Loan processing
- Financial literacy
Languages
Spanish
Native or Bilingual
Timeline
Lending Assistant
NewFirst National Bank
03.2007 - 05.2018
High School Diploma -
Victoria High School