Summary
Overview
Work History
Education
Skills
Timeline
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Melanie Watts

Durant

Summary

Dynamic Lending Assistant with proven expertise in documentation review and loan processing at Vision Bank. Adept at enhancing customer satisfaction through effective communication and financial literacy. Recognized for streamlining account management processes, contributing to improved operational efficiency and customer retention. Strong cash handling skills complemented by a commitment to accuracy and detail.

Overview

5
5
years of professional experience

Work History

Lending Assistant

Vision Bank
05.2023 - 05.2024

Managed filing and scanning of documents.

Assistant Financial Center Manager

Simmons Bank
10.2020 - 05.2023

Streamlined account management processes by refining scheduling methods.

Manager

Western-shamrock Finance
04.2019 - 09.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Home School

Skills

  • Documentation review
  • Credit analysis
  • Loan processing
  • Financial literacy
  • Cash handling
  • File processing

Timeline

Lending Assistant

Vision Bank
05.2023 - 05.2024

Assistant Financial Center Manager

Simmons Bank
10.2020 - 05.2023

Manager

Western-shamrock Finance
04.2019 - 09.2020

Home School

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Melanie Watts