Summary
Overview
Work History
Education
Skills
Timeline
Carol Steptoe

Carol Steptoe

Missouri City,TX

Summary

Resourceful Supply Chain Manager able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 15 years of experience working in busy manufacturing environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

18
18
years of professional experience

Work History

Material and Design

1907 Hammerwood Dr
03.2015 - 01.2016
  • Provides direction, leadership and development to the Quality Assurance/Control and Operations staff
  • Develops, maintains and continuously improves the Quality System to assure conformance
  • Responsible for developing and maintaining customer and supplier relationships
  • Recognized for long hours, commitment to company, attention to details and follow-up
  • Establishes raw material standards by studying manufacturing and engineering requirements; conferring and negotiating with suppliers; devising testing methods and procedures
  • Establishes in-process product inspection standards by studying manufacturing methods; devising testing methods and procedures
  • Establishes standards for the disposition of finished product by devising evaluation tests, methods, and procedures
  • Results: Defined and managed customer-focused initiatives in all phases of development
  • Interfaced with cross-functional teams in the organization and with external suppliers to complete satisfaction., 2886 steptoecarol@yahoo.com
  • Results: With an unblemished vision of the future, company and customer satisfaction surged forward

North American Supply Chain Manager

Greene Tweed
09.2001 - 01.2013
  • Strong background in international sourcing Polymers, Plastics, Rubber and Metals
  • Develop Risk mitigation strategies for Supply Chain & Inventory
  • Project Leader for S&OP Improvements for Aerospace, Oil and Gas, and Semi- Conductor and Automotive
  • Provided Guidelines to Supply Chain Consultants on special projects
  • Supported projects teams both technical and business related
  • Development a strategic supply chain management department eliminating the waste reducing the supply base by 30%
  • Developed and implemented Procurement policies and procedures related to contract administration,
  • Strategic sourcing strategies, supplier diversity, savings, quarterly business reviews, delivery and supplier development (Total Customer Satisfaction) culminating in a structured, standardized strategic procurement department
  • Identified and facilitated multiple cross-functional strategic sourcing team
  • Managed a team of Supply Chain Specialist (8), Senior Specialist (2), Buyers (2) and Supplier Quality
  • Engineers (2)
  • Manage the slow moving inventory list to ensure slow moving product is consumed
  • Work with the team to develop and implement Procurement Category Managers to perform routine vendor audits and ensure quality standards were met and also to ensure optimum product cost
  • Responsible for Supplier Quality, Relationship Management, SC Proc...
  • Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
  • Monitored and tracked supplier performance to enforce adherence to quality standards and established timelines.
  • Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.

Quality Assurance Manager

Flexitallic U.S. LLC
01.2017 - 01.2020
  • Manage the QMS for ISO 9001
  • Facilitated weekly MRB with cross functional departments
  • Process report creation, inspection, gaging and document and material control
  • Ensure material traceability requirements were met
  • Reduce open non-conformances, return material and corrective actions
  • Mapped processes to standardize work activies
  • Trained team members in root cause analysis

Operations Manager

Systronix MNP, Inc
01.2014 - 01.2015
  • Plan, direct and coordinate all organization's operation
  • Improving performance productivity, efficiency and profitability through the implementation of effective methods and strategies
  • Ensure all products are manufactured in a correct, cost effective and timely manner in alignment with specifications and quality requirements
  • Improve operational systems, processes and best practices that guarantee customer satisfaction
  • Purchase materials, plan inventory and ensure warehouse efficiency
  • Recruit, train, supervise and appraise human resources
  • Cater to customers and personnel concerns
  • Managed 33 direct report Results: Increased efficiency and reduced spending by analyzing resources, presenting solutions and making appropriate decisions and changes

Vice President

Innova Integrated Solutions
01.2013 - 01.2014
  • Responsible for developing and executing a clearly defined sales strategy that supports consistent business growth and that enhances brand equity and awareness
  • Responsible for planning, organizing, staffing, training, and managing the sales function to achieve the company objectives of sales, growth, profitability, and brand image
  • Lead a dynamic proactive sales organization and ensure accountability for results: a) Provide a clear vision and effectively articulate and implement strategies to inspire and motivate team to achieve business goals
  • Coach, mentor and raise the sales team ability to deliver and exceed goals and job expectations
  • Measure and closely monitor the effectiveness of the sales organization and implement improvements as needed
  • Initiated program that standardized employee training and led to increase in customer satisfaction by 12%
  • Responsible for implementing and certification of ISO and ITAR registered and compliant

Education

Political Science

Texas Southern University, City, Missouri

Skills

  • ERP/MRP Systems - Proficient in
  • SAP, JDE, Job Boss
  • Skills & Specialization
  • Risk Management, Quality Assurance, Material Control, Iso, Six Sigma, Mapping, Erp, Supply Chain Management,
  • Purchase Materials, Contract Administration
  • Quality Assessment and Assurance
  • Process Management
  • Teamwork and Collaboration
  • Supply Chain Distribution
  • Production Support
  • Quality Assurance Inspections
  • Materials Management
  • Customer Relationship Management
  • QC
  • Attention to Detail
  • Operations Support
  • Verbal and Written Communication
  • ERP and SAP
  • Manufacturing

Timeline

Quality Assurance Manager - Flexitallic U.S. LLC
01.2017 - 01.2020
Material and Design - 1907 Hammerwood Dr
03.2015 - 01.2016
Operations Manager - Systronix MNP, Inc
01.2014 - 01.2015
Vice President - Innova Integrated Solutions
01.2013 - 01.2014
North American Supply Chain Manager - Greene Tweed
09.2001 - 01.2013
Texas Southern University - , Political Science

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Carol Steptoe