Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carol A. Valdes Castillo

San Antonio,TX

Summary

Motivated dietary aide with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences at the nursing home. Always ready to provide help and always keen to learning new things.

Overview

3
3
years of professional experience

Work History

Server/Dietary Aide Leader

Morningside Ministries At Menger Springs
08.2022 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining and kitchen area for a satisfactory resident meal time.
  • Demonstrated strong multitasking skills by managing the kitchen as well as the plates being delivered to the right residents.
  • Collaborated with team members during busy shifts for efficient workflow and excellent resident experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold nursing home hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Inspected dishes and utensils for cleanliness.

Universal Worker

Morningside Ministries At Menger Springs
04.2021 - 08.2022
  • Assisted residents in maintaining independence by encouraging participation in activities tailored to their interests and abilities.
  • Provided emotional support to patients and families, fostering positive relationships and open communication channels.
  • Assisted with mobility exercises as directed by healthcare providers, aiding in patient rehabilitation efforts.
  • Planned and coordinated tasks and determined time and place for activities with the residents.
  • Attended front desk and provided excellent costumer service.

Education

High School Diploma -

John M. Harlan High School
14350 Culebra Road, San Antonio, TX 78253
06.2021

Skills

  • Quality Control
  • Problem Solving
  • Positive Attitude
  • Costumer Service
  • High Energy and Stamina
  • Reliable and Responsible

Languages

Spanish
Native or Bilingual

Timeline

Server/Dietary Aide Leader

Morningside Ministries At Menger Springs
08.2022 - Current

Universal Worker

Morningside Ministries At Menger Springs
04.2021 - 08.2022

High School Diploma -

John M. Harlan High School

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Carol A. Valdes Castillo