Yolanda Taylor
Phoenix
Summary
Housekeeper with over 27 years of extensive expertise in maintaining cleanliness and sanitation standards in healthcare and educational settings. Demonstrates leadership and team management skills, effectively leading large teams to enhance efficiency and sanitation while fostering a collaborative environment. Committed to improving hygiene and infection control, with a proven track record of reducing hospital-acquired infections through innovative programs and staff training.
Overview
27
27
years of professional experience
Work History
Dietary aide
Lyngblomsten care center
Saint Paul
07.2018 - 04.2025
- Led weekend team of 40+ housekeepers, boosting cleanliness and efficiency.
- Introduced new cleaning chemicals, elevating sanitation standards.
- Trained staff on infection control, reducingp hospital-acquired infections.
- Prepared meals according to dietary guidelines and resident preferences.
- Assisted in serving meals and beverages to residents promptly.
- Maintained cleanliness and organization of kitchen and dining areas.
- Collaborated with nutrition staff to adjust meal plans as needed.
- Supported kitchen staff during food preparation and cooking processes.
- Ensured compliance with health and safety regulations in food handling.
- Engaged with residents to enhance their dining experience through conversation.
- Set up trays and food service carts to deliver food to residents.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Served food and snacks according to planned menu and patients' diet orders.
- Cleaned and sanitized kitchen equipment and surfaces.
- Collaborated with medical staff, ensuring optimal patient environment.
- Implemented hand sanitizer program, enhancing hygiene compliance.
- Implemented a systematic cleaning schedule, leading to noticeable improvements in patient satisfaction and a reduced risk of hospital-acquired infections.
- Coordinated with medical staff to prioritize cleaning tasks, ensuring minimal disruption to patient care while maintaining a hygienic environment.
- Sourced and evaluated new cleaning chemicals, optimizing effectiveness while adhering to safety standards and enhancing overall sanitation.
- Streamlined cleaning protocols, achieving substantial improvements in sanitation and enhancing overall patient safety.
- Fostered teamwork among 40+ housekeepers, which strengthened communication and led to improved operational efficiency.
- Developed a training program on advanced infection control methods, resulting in marked gains in compliance and reduced infection rates.
Nutrition services
Roseville school district
Saint Paul
01.2012 - 08.2018
- Created a welcoming cafeteria atmosphere, boosting student participation in healthy eating initiatives.
- Implemented strategies to improve student engagement with nutritious meal options.
- Promoted healthy eating habits, resulting in increased student satisfaction.
- Encouraged positive dining experiences, leading to a noticeable rise in student interest.
- Facilitated a supportive environment that enhanced students' dietary choices.
- Implemented efficient food service procedures, leading to reduced wait times and increased student satisfaction.
- Coordinated with kitchen staff to streamline meal preparation, resulting in timely service and improved operational efficiency.
- Streamlined meal service processes, reducing wait times and enhancing overall student satisfaction with dining experiences.
- Developed and implemented engaging nutrition workshops, fostering a culture of healthy eating among students and increasing participation in meal programs.
- Maintained accurate inventory and food safety standards, ensuring compliance with health regulations while minimizing waste and maximizing resources.
- Coordinated with educators to integrate nutrition education into the curriculum, promoting awareness and encouraging healthier choices among students.
- Analyzed data from student surveys related to nutrition services provided by the school district.
- Identified areas where improvements could be made in existing diets or nutrition services.
- Coordinated food and nutrition services with other departments to ensure efficient delivery of services.
- Performed quality control measures to ensure accuracy of all documentation related to nutrition services provided.
Housekeeping
Regions Hospital
Saint Paul
02.1998 - 01.2011
- Informed housekeeping staff when rooms were ready for cleaning or servicing.
- Performed housekeeping duties such as changing linens, vacuuming, dusting, laundry.
- Assessed guest satisfaction with the quality of housekeeping services provided.
- Communicated with housekeeping staff regarding check-ins and check-outs, room availability.
- Assist other departments with general housekeeping tasks if needed.
- Clean work areas before and after each shift for proper housekeeping practices.
- Established effective communication channels between housekeeping staff and other departments.
- Organized supplies for efficient distribution among housekeeping personnel.
- Resolved guests' complaints regarding housekeeping services in a professional manner.
- Responded promptly to customer complaints regarding housekeeping services provided by the facility.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
- Performed general housekeeping duties such as sweeping floors, dusting shelves.
- Collaborated with housekeeping and maintenance teams to ensure rooms met company standards.
Cook, Housekeeper
St. Casmer's Church
Saint Paul
10.2004 - 05.2008
- Kept the church organized
- Responsible for the cleaning of the priest's living quarters
Education
High School - Courses
Southeast Sr High
Kansas City, MOMedical Administration -
Everest College
Skills
- Housekeeping Expert
- Leadership Expert
- Training Experienced
- Problem Solving Skillful
- Cleaning Experienced
- Cooking Expert
- Patient Care Experienced
- Team Management Experienced
- Attention to Detail
- Organizational Skills
- Multi-tasking
- Safety Protocols
- Customer Service
- Inventory Control
- Infection Control
- Quality Control
- Hygiene Training
- Waste Management
- Sanitation Standards
- Risk Assessment
- Facility Coordination
- Communication
References
Mike Brennan, 6512542145, Regions Hospital
Hobbies and Interests
- Skating
- Dancing
- Cooking
- Reading
Languages
English, Highly proficient
Personal Information
Title: Housekeeper
Timeline
Dietary aide
Lyngblomsten care center
07.2018 - 04.2025
Nutrition services
Roseville school district
01.2012 - 08.2018
Cook, Housekeeper
St. Casmer's Church
10.2004 - 05.2008
Housekeeping
Regions Hospital
02.1998 - 01.2011
High School - Courses
Southeast Sr High
Medical Administration -
Everest College