CLAUDETTE CROSBY
The Bronx
Summary
SEEKING A POSITION TO FUTHER ECHANCE MY SKILLS AND CAPABILITIES.
MOTIVATES FOOD SERVING PROFESSIONAL WITH 10+ YEARS FOOD AND BEVERAGE EXPERIENCE IN CASUAL AND FINE DINNING.
Overview
16
16
years of professional experience
Work History
Dietary Aide
Montefiore Hospital
Nyack
02.2024 - Current
- Prepared and served nutritious meals to patients following dietary guidelines.
- Assisted kitchen staff with food preparation and sanitation tasks daily.
General Manager
Westchester burger of white plains
White Plains
11.2019 - 05.2024
- Oversaw daily operations to ensure efficient restaurant service and customer satisfaction.
- Managed staff scheduling to optimize labor resources and maintain productivity.
- Developed training programs for new employees to enhance team performance.
- Ensured compliance with health and safety regulations in food preparation areas.
- Facilitated team meetings to address concerns and improve communication among staff.
General Manager
Burger King
The Bronx
06.2009 - 10.2019
- Oversaw daily operations to ensure efficient restaurant service and customer satisfaction.
- Managed staff scheduling to optimize labor resources and maintain productivity.
- Developed training programs for new employees to enhance team performance.
- Analyzed sales data to inform decision-making and adjust operational strategies.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Education
GED -
Jamaica, West IndiesSkills
- FOOD AND BEVERAGE HANDLING EXPERT
- SKILLFUL KITCHEN STAFF TRAINER
- ABILITY TO HANDLE AND SOLVE PROBLEMS
- KITCHEN PRODUCTIVITY
- STRONG CUSTOMER RELATIONSHIP BUILDER
- EXCELLENT CUSTOMER SERVICE SKILLS
- GREAT TEAM LEADER
- BACK OF HOUSE OPERATIONS UNDERSTANDING
- FOOD COST ANALYSIS EXPERT
- ABILITY TO HANDLE FAST PACED ENVIRONMENT
- FOOD COST CONTROL SPECIALIST
- EXCELLENT COMMUNICATION SKILLS
- Elderly care
- Baby sitting
Awards
- RECOGNITION AWARD COMMITMENT AND DEDICATION ON THE FIELD RGM SUMMIT, 01/01/06
- RACKSON: ULTIMATE RGM NOMINATION IN APPRECIATION FOR YOUR DEDICATION TO EXCELLENCE, 03/28/17
- RACKSON: RESTAURANTS IN HONORS OF YOUR OUTSTANDING PERFORMANCE AND DEDICATION BURGER KING OPI METRICS, 09/05/17
Timeline
Dietary Aide
Montefiore Hospital
02.2024 - Current
General Manager
Westchester burger of white plains
11.2019 - 05.2024
General Manager
Burger King
06.2009 - 10.2019