Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
Work History
Manager
Mystic Pizza
Mystic, CT
03.2026 - Current
Managed daily operations of the restaurant, ensuring smooth service flow.
Supervised team members during peak hours to maintain efficient service levels.
Implemented health and safety guidelines, fostering a safe dining environment for guests and staff.
Enforced customer service standards and resolved customer issues, enhancing overall dining experience.
Paraeducator, Special Education
Groton Public Schools
Groton , CT
08.2008 - Current
Facilitated implementation of individualized education plans, enhancing student engagement and learning outcomes.
Implemented adaptive strategies to meet diverse learning needs of students.
Monitored student behavior and guided activities, promoting social skills and academic progress.
Collaborated with special education staff to develop instructional materials.
Server
Mystic Pizza
Mystic, CT
04.1999 - 05.2016
Delivered exceptional customer service in high-pressure dining environment.
Trained new servers on menu items and service procedures to ensure consistent quality.
Coordinated prompt delivery of food and beverages to enhance guest satisfaction.
Ensured dining area and service stations were clean and organized for guest comfort.
Paraeducator, Special Education
New London Public Schools
New London, CT
01.2003 - 08.2008
Supported classroom management to create a positive learning environment.
Assisted teachers in implementing individualized education plans for students.
Collaborated with special education staff to develop instructional materials.
Teller/ Member Service Rep/ Loan Counselor
Navy Federal Credit Union
Groton, CT
07.1996 - 10.2000
Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
Resolved member account inquiries and service requests to improve satisfaction.
Promoted credit union offerings to increase member engagement.
Education
High School Diploma -
Robert E Fitch High School
Groton, CT
06-1995
Some College (No Degree) - Early Childhood Education
Three Rivers Community College
Norwich, CT
Skills
Leadership skills
Effective communication
Customer service
Conflict resolution
Adaptive strategies
Documentation and reporting
Timeline
Manager
Mystic Pizza
03.2026 - Current
Paraeducator, Special Education
Groton Public Schools
08.2008 - Current
Paraeducator, Special Education
New London Public Schools
01.2003 - 08.2008
Server
Mystic Pizza
04.1999 - 05.2016
Teller/ Member Service Rep/ Loan Counselor
Navy Federal Credit Union
07.1996 - 10.2000
High School Diploma -
Robert E Fitch High School
Some College (No Degree) - Early Childhood Education