I am looking for the right opportunity to show the right employer how much of an asset I can be.
Overview
28
28
years of professional experience
Work History
Manager
Nics Tobacco Outlet
Altoona, US
04.2018 - Current
I work with customers by running the cash register, selling lottery, gifts cards and handling returns.
I also open and close the store check vendors in stock the store.
I use our Excel spreadsheets and a catapult sales system to do daily paperwork and generate purchase orders for vendors.
I also do the daily deposits.
I do cycle counts and adjustments to keep inventory accurate.
I also handle all scheduling, hiring paperwork and disciplinary paperwork for employees.
I manage and motivate my team.
I try to be a leader and role model for my employees.
To ensure our customers are satisfied with their experience at our store.
Parking Attendant/Cashier
Teris Parking Inc
Pittsburgh, US
05.2002 - 08.2009
I would park cars, handle customer conflicts, as well as cashiering duties.
I would also do all of the bookkeeping for leases and handle all phone calls.
Data Entry
Crown Advisors Inc
Pittsburgh, US
08.1999 - 05.2002
I used various computer software programs to enter data and check for any errors.
I created labels for mass mailings.
I filed paperwork.
I also collaborated with a company executive to help create a website to post resumes for executive positions in various companies.
Laborer
Blank Book Co
Martinsburg, US
05.1998 - 09.1998
I used various machines to make paper products.
I worked well with my co-workers to turn out a large volume of the product daily.
Waitress/Bartender
Aldo s Restaurant
Altoona, US
07.1997 - 02.1998
I waited on customers taking orders and serving food.
I did all of the salad preparations.
I mixed and poured drinks at the bar.
I cleaned and sanitized my work areas as well as the bar and the tables.
I handled any customer conflicts.
I handled the food and drink sales and balanced the cash register daily.
Education
Education (Certificate) -
Pittsburgh Technical Institute
Pittsburgh, PA
Technical Certificate (Vocational) -
Altoona Area Vo-tech
Altoona, PA
Diploma -
Central High School
Martinsburg, PA
Skills
Merchandising
Developmental Disabilities Experience
Inventory Management
Training
Communication skills
Organizational skills
Payroll
Food Handling
Autism Experience
Assistant Manager Experience
Management
Team management
Word
Sales management
Shift management
Team Building
Special Education
Phone Etiquette
Sales
Bartending
Retail maths
Store management
Cash Handling
Microsoft Outlook Calendar
Interviewing
Inventory control
Grammar Experience
Recruiting
Applied Behavior Analysis
Customer Service Skills
Valet Parking
Administrative Experience
Inventory
Bookkeeping
Microsoft Outlook
Time management
Communications
Microsoft Excel
Customer service
Leadership
Employee orientation
Cash handling
Inventory management
Vendor management
Scheduling
Customer relationship management
Staff training
Store operations
Employee scheduling
Problem solving
Effective communication
Team building
Conflict resolution
Leadership skills
Staff training and development
Decision-making
Regulatory compliance
Documentation and reporting
Relationship building
Complex Problem-solving
Data analysis
Schedule preparation
Project planning
Workforce management
Staff management
Team leadership
Clear communication
Goal setting
Recruiting and interviewing
Shift scheduling
Project management
Emergency response
Work prioritization
Salesforce management
Staff development
Customer relationship management (CRM)
Policy implementation
Financial records oversight
Verbal and written communication
Expectation setting
Personal Care Aide
I have taken care of my mother-in-law as well as other elderly people from my church. I did a lot of cleaning and personal hygiene duties for them. I have an autistic child and have a lot of personal care experience from taking care of him. I am hardworking and in tune with people's needs, as well as being a people person. This took place during my hiatus from work as I was needed at home during this season of my life.