BRENDA VARIO
Show Low,AZ
Summary
Seasoned store manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Thrive in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls. Resourceful and forward-thinking with hard-working and dedicated mindset. Desire leadership position with growing company.
Overview
2026
2026
years of professional experience
Work History
Manager
Circle K
Show Low, AZ
2021 - 02.2026
- Supervised daily operations to ensure compliance with company policies and standards.
- Trained and mentored staff on customer service excellence and operational procedures.
- Streamlined inventory management processes, reducing waste and improving stock accuracy.
- Coordinated scheduling and staffing to meet peak demand periods effectively.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Store Manager
Family Dollar
Heber-Overgaard, AZ
01.2014 - 06.2021
- Established and optimized schedules to keep coverage and service in line.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Provided excellent customer service by offering hands-on assistance to customers and assessing their needs.
- Built talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills.
- Supported professional development of team members at all levels to place knowledgeable candidates in leadership roles.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Optimized store displays and appearance via strategic merchandising.
- Trained new employees on proper protocols and customer service standards.
- Completed routine store inventories.
Department Supervisor
The Home Depot
Show Low, AZ
03.2007 - 12.2014
- Trained new employees on overall company and department specific policies and procedures.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Maintained stock of items, cleanliness, organization and provided excellent customer service.
- Built and designed large displays weekly to promote specific products.
- Handled cash register, returns and refunds.
- Assisted customers by answering questions and fulfilling requests.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Education
Santa Rita High School
Tucson, AZSkills
- Order management
- Relationship building and management
- Maximizing profitability
- Team leadership and coaching
- Staff management
- Accurate money handling
- Bank deposit procedures
- Excellent customer service skills
- Opening and closing procedures
- Merchandising
- Training and development
- Merchandising expertise
- Product and service sales
- Staff training and development
- Decision-making skill
- Team leadership
- Inventory control
- Scheduling knowledge
- Dependable and reliable
- Strong multi-tasking
- Effective leader
- Loss prevention
- Cash management
- Shelf stocking
References
Carlos Favela
District Manager, Family Dollar
(602)694-3203
Cindy Frausto
Former District Manager, Family Dollar
(928)951-5149
Timeline
Store Manager
Family Dollar
01.2014 - 06.2021
Department Supervisor
The Home Depot
03.2007 - 12.2014
Santa Rita High School
Manager
Circle K
2021 - 02.2026