Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Maki

Manager
Chatham,MI

Summary

Seasoned Manager with a proven track record at Uncle Duckies LLC, enhancing business growth and operational efficiency. Expert in strategic planning and staff development, I excel in fostering customer engagement and relationship management. Achieved significant improvements in team performance and business administration, demonstrating a strong work ethic and exceptional leadership skills. Ambitious [Job Title] with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Adaptable and enterprising [Job Title] with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Experienced [Job title] successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. [Number] years of progressive leadership experience. Skilled Kitchen Manager knowledgeable about best practices, safe food handling and inventory management. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

29
29
years of professional experience

Work History

Manager

Uncle Duckies LLC
03.2024 - Current
  • Developed and maintained relationships with customers and suppliers through account development.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Managed budget implementations, employee evaluations, and contract details.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Kitchen Manager

The Pub
01.2021 - Current
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.

Everything

The Village Pub
Chatham , Mi
1996.02 - Current
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Delivered services to customer locations within specific timeframes.
  • Worked effectively in fast-paced environments.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Excellent communication skills, both verbal and written.
  • Paid attention to detail while completing assignments.
  • Developed strong communication and organizational skills through working on group projects.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Identified issues, analyzed information and provided solutions to problems.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Gained strong leadership skills by managing projects from start to finish.

Shift Manager

Jeffreys Restaurant
02.2020 - 04.2023
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Exercised composure under pressure and in escalated customer service scenarios.

Sales Associate

Frei Chevrolet
Marquette, Michigan
02.2013 - 10.2016
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Skilled at working independently and collaboratively in a team environment.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Excellent communication skills, both verbal and written.
  • Worked effectively in fast-paced environments.
  • Developed strong communication and organizational skills through working on group projects.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Identified issues, analyzed information and provided solutions to problems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Gained strong leadership skills by managing projects from start to finish.
  • Paid attention to detail while completing assignments.

Education

High School Diploma -

Superior Central
Eben Junction , Mi
05.1992

Skills

  • Marketing
  • Performance Management
  • Contract Management
  • Strategic Planning
  • Business Development
  • Staff Development
  • Policy Implementation
  • Workforce Management
  • Business Administration
  • Schedule Management
  • Loss Prevention
  • Operations Oversight
  • Workflow Planning
  • Purchasing
  • Health Code Compliance
  • Talent Development
  • Customer Engagement
  • Business Management
  • Allergy awareness
  • Cost Control
  • Order Management
  • Supply Restocking
  • Guest Engagement
  • Table Setting
  • Food Running
  • Food Delivery
  • Safe Food Handling
  • Daily specials memorization
  • Order delivery practices
  • Food inspection
  • Table Bussing
  • Beverage Preparation
  • Guest Relations Management
  • Cash Handling
  • Item promotion
  • Sales expertise
  • Food safety practices
  • Wine service
  • Food station setup
  • Regulatory Compliance
  • Table setting knowledge
  • Wine pairing knowledge
  • Suggestive Selling
  • Front-of-house display creation
  • Strong Work Ethic
  • Quality Control
  • Relationship Management
  • Food safety understanding
  • Exceptional customer service
  • Performance Improvement
  • Point of sale operation
  • Service prioritization
  • Wine Pairings
  • Dining area maintenance
  • Professional Appearance
  • Hospitality service expertise
  • Menu presentation
  • Menu Memorization
  • Ordering Procedures
  • Order Accuracy
  • Bill computation
  • Food spoilage prevention
  • Food and beverage pairings
  • Food sales and promotion
  • Guest Seating
  • High-volume dining
  • Sales Techniques
  • Banquet Coordination
  • Recipes and menu planning
  • Kitchen equipment operation and maintenance
  • Kitchen staff coordination
  • Cost controls
  • Motivational style
  • Safe food handling
  • Menu development
  • First aid knowledge

Timeline

Manager

Uncle Duckies LLC
03.2024 - Current

Kitchen Manager

The Pub
01.2021 - Current

Shift Manager

Jeffreys Restaurant
02.2020 - 04.2023

Sales Associate

Frei Chevrolet
02.2013 - 10.2016

Everything

The Village Pub
1996.02 - Current

High School Diploma -

Superior Central
Christina MakiManager