Carol Walker
Trenton,MI
Summary
Counselor brings familiarity with numerous diagnoses and treatment protocols. Adept response to emergency situations with direct, calm, respectful demeanor. Passionate promoter of patient support and resource advocacy. Dutifully juggles tasks related to customer privacy and treatment.
Compassionate professional with a background in counseling fields, known for high productivity and efficient task completion. Possess specialized skills in active listening, crisis intervention, and behavioral analysis. Excel at empathy, communication, and problem-solving to foster positive outcomes in challenging situations.
Overview
4
4
years of professional experience
Work History
Certified Life Coach
Self Employed .
Trenton, MI
12.2020 - Current
- Offered advanced counseling in institutional setting following correct procedures and aligning with required standards.
- Maintained records of progress made by each client throughout the duration of our work together.
- Monitored client's development over time ensuring they are staying true to their commitments and making steady progress towards their goals.
Certified Personal Trainer
Ronald McDonald House Charities.
Detroit, Michigan
08.2024 - 12.2024
- Prepared for classes in advance, selected and queued music beforehand and began and ended classes on time for maximum benefit to attendees.
- Listened to class members and customers and adapted class content and instructions to meet needs and enhance fitness and engagement.
- Brought greater levels of health to clients weekly through one-on-one customized personal training.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Recruited volunteers for community outreach events related to health promotion.
- Organized special events such as seminars, workshops or lectures related to physical activity.
- Resolved member and guest complaints or notified supervisor for solutions.
- Performed administrative tasks such as scheduling appointments and processing payments.
Shift Lead Manager
Planet Fitness
Detroit, Michigan
01.2021 - 03.2021
- Maintained accurate records of employee attendance and payroll data.
- Managed daily shift operations, including scheduling and assigning team members to specific tasks.
- Helped employees accomplish tasks during peak periods.
Front Desk Receptionist
Planet fitness
Taylor, Michigan
10.2020 - 01.2021
Education
ISSA Sports Medicine.
01-2023
Associate of Arts - Theology
Wayne Community College.
Detroit, Michigan01-2005
Skills
- Client assessment
- Goal setting
- Progress tracking
- Behavior modification
- Motivational interviewing
- Wellness coaching
- Sales strategy
- Conflict resolution
- Effective communication
- Time management
- Team collaboration
- Coaching proficiency
Timeline
Certified Personal Trainer
Ronald McDonald House Charities.
08.2024 - 12.2024
Shift Lead Manager
Planet Fitness
01.2021 - 03.2021
Certified Life Coach
Self Employed .
12.2020 - Current
Front Desk Receptionist
Planet fitness
10.2020 - 01.2021
ISSA Sports Medicine.
Associate of Arts - Theology
Wayne Community College.