Carol Wells
Cleveland,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Front End Customer Service Associate
Walmart
05.2022 - 10.2023
- Created and maintained pleasant and calming environment to deliver excellent experience for members and guests.
- Greeted and verified members and guests upon entry to optimize security.
- Kept abreast of in-house and area functions to answer questions and concerns in-person and on telephone.
- Communicated reservation rates and information using suggestive selling techniques to increase occupancy and revenue.
Cashier
Ross Dress For Less
02.2022 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Waitress
Buffalo Wild Wings
10.2014 - 03.2019
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Education
High School Diploma -
Westvill HIgh School
Westville, IL05.2015
Skills
- Team Goals
- POS Systems and Ordering Platforms
- Regulatory Compliance
- Multitasking Abilities
- Productivity Standards
- POS Inventory System Operation
- Guest Services
Timeline
Front End Customer Service Associate
Walmart
05.2022 - 10.2023
Cashier
Ross Dress For Less
02.2022 - 07.2023
Waitress
Buffalo Wild Wings
10.2014 - 03.2019
High School Diploma -
Westvill HIgh School
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