Summary
Overview
Work History
Education
Skills
Other Information
Languages
Timeline
SoftwareDeveloper

Carol Xaudaro

Desrt Hot Springs,CA

Summary

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

Overview

17
17
years of professional experience

Work History

Team Leader

Aspira Connect LLP
Remote
01.2014 - Current
  • Took over lead role as trainer, for various states, hunting and fishing systems
  • Streamlined training system to be vendor friendly
  • Consistent 100% on Quality Control scores.

Camping service resolution team member

Active Network LLP
Remote
01.2012 - 01.2014
  • Assisted in resolving a multitude of consumer issues
  • Good multi-tasking in a very busy environment
  • Consistent 100% Quality Control scores.

Camping Sales Agent

Active Network LLP
Remote
01.2007 - 01.2014
  • Assisted customers in making camping reservations, purchasing tour tickets for the National Park system and individual state parks reservations.

Education

General education -

College of the Desert
01.1990

Skills

  • Complaint resolution
  • Client Service
  • Work Planning
  • Attention to Detail
  • Problem-Solving
  • Teamwork and Collaboration

Other Information

I speak Spanish fluently; however I do not write as proficiently.

I get a lot of joy from helping resolve customers issues.

Languages

Spanish
Professional

Timeline

Team Leader

Aspira Connect LLP
01.2014 - Current

Camping service resolution team member

Active Network LLP
01.2012 - 01.2014

Camping Sales Agent

Active Network LLP
01.2007 - 01.2014

General education -

College of the Desert

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Carol Xaudaro