Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
Work History
Parts Specialist
Henry Ford Hospital
09.2018 - Current
Issued parts to Biomed technicians to complete customers' repairs.
Collaborated withBiomed technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
Processed returns and exchanges promptly,In people Soft . addressing customer concerns while adhering to company policies.
Developed strong relationships with suppliers, resulting in better pricing and improved availability of parts.
Achieved high order accuracy rates by carefully reviewing documentation before submitting purchase requests to our Purchasing Department .
Managed stock of parts in Aims .
Assisted customers in finding appropriate parts promptly.
Reached out to vendors outside usual network to find parts not available from traditional sources.
Recommended alternative parts if necessary.
Assisted Biomed Tech's by responding to complaints and offering updates on back-ordered parts.
Placed requisitions in people Soft .
Keep track of all of our order on Excel .
Material Coordinator OR/SPD
Henry Ford West Bloomfield Hospital
06.2015 - 09.2018
Maintain inventory par levels for OR and SPD.
Managed receiving operations and proper storage of incoming materials.
Maintain inventory par levels for OR and SPD.
Process “Bill only’s” for vendors trunk stock/items used in cases.
Utilized TrackCore to track Biologic Tissues in the OR.
Enter and process special orders for SPD/OR departments in People Soft .
Retrieve broken instruments and process for repair.
Search for substitute products for items on backorder.
Monitor product trends on items not being used to reduce par and return/swap for credit.
Shipping & Receiving/Supply Technician
Henry Ford Macomb Hospital
05.2003 - 06.2015
Monitored and replenished tools and reagents to enable smoother workflows and eliminate delays.
Trained junior staff members in proper supply chain practices, enhancing their knowledge base and skill set for greater contributions to the team''s success.
Used identification tags, stamps and electronic marking tools to mark stock items.
Coordinated logistics activities for seamless transportation of goods from suppliers to end-users, minimizing delays and disruptions.Utilized the PeopleSoft program efficiently and accurately.
Received all paperwork in the PeopleSoft program
Worked at a rapid pace to meet tight deadlines.
Food Service Associate
Henry Ford Macomb Hospital
06.2001 - 05.2003
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Maintained a clean and organized work environment for optimal food prep efficiency.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Enhanced customer satisfaction by providing timely and efficient food service.§ Distributed food trays to Patients rooms.
Retrieved empty food trays from Patients rooms.
Took initiative to find extra task to complete after workload for the day is completed.
Carefully maintained sanitation, health and safety standards in all work areas.
RN Supervisor/Assistant Manager at St John Macomb Hospital (2007-2023), Ascension Hospital (2023-2024), Henry Ford Health (2024-current)RN Supervisor/Assistant Manager at St John Macomb Hospital (2007-2023), Ascension Hospital (2023-2024), Henry Ford Health (2024-current)