Summary
Overview
Work History
Education
Skills
Timeline
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Carol zwiez

New Baltimore,MI

Summary


Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

23
23
years of professional experience

Work History

Parts Specialist

Henry Ford Hospital
09.2018 - Current
  • Issued parts to Biomed technicians to complete customers' repairs.


  • Collaborated withBiomed technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Processed returns and exchanges promptly,In people Soft . addressing customer concerns while adhering to company policies.
  • Developed strong relationships with suppliers, resulting in better pricing and improved availability of parts.
  • Achieved high order accuracy rates by carefully reviewing documentation before submitting purchase requests to our Purchasing Department .
  • Managed stock of parts in Aims .
  • Assisted customers in finding appropriate parts promptly.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.
  • Recommended alternative parts if necessary.
  • Assisted Biomed Tech's by responding to complaints and offering updates on back-ordered parts.
  • Placed requisitions in people Soft .
  • Keep track of all of our order on Excel .

Material Coordinator OR/SPD

Henry Ford West Bloomfield Hospital
06.2015 - 09.2018

Maintain inventory par levels for OR and SPD.

  • Managed receiving operations and proper storage of incoming materials.
  • Maintain inventory par levels for OR and SPD.
  • Process “Bill only’s” for vendors trunk stock/items used in cases.
  • Utilized TrackCore to track Biologic Tissues in the OR.
  • Enter and process special orders for SPD/OR departments in People Soft .
  • Retrieve broken instruments and process for repair.
  • Search for substitute products for items on backorder.

Monitor product trends on items not being used to reduce par and return/swap for credit.


Shipping & Receiving/Supply Technician

Henry Ford Macomb Hospital
05.2003 - 06.2015
  • Monitored and replenished tools and reagents to enable smoother workflows and eliminate delays.
  • Trained junior staff members in proper supply chain practices, enhancing their knowledge base and skill set for greater contributions to the team''s success.
  • Used identification tags, stamps and electronic marking tools to mark stock items.
  • Coordinated logistics activities for seamless transportation of goods from suppliers to end-users, minimizing delays and disruptions.Utilized the PeopleSoft program efficiently and accurately.
  • Received all paperwork in the PeopleSoft program
  • Worked at a rapid pace to meet tight deadlines.

Food Service Associate

Henry Ford Macomb Hospital
06.2001 - 05.2003
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained a clean and organized work environment for optimal food prep efficiency.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Enhanced customer satisfaction by providing timely and efficient food service.§ Distributed food trays to Patients rooms.
  • Retrieved empty food trays from Patients rooms.
  • Took initiative to find extra task to complete after workload for the day is completed.
  • Carefully maintained sanitation, health and safety standards in all work areas.

Education

High School Diploma -

Lincoln High School
Warren, MI

Skills

  • Fast Learner
  • Customer Service
  • Ordering parts
  • Returns processing
  • Verbal and written communication
  • Problem-solving skills
  • Proficient in Microsoft office
  • Proficient in People and Excel
  • Detailed and Organized
  • Able to Multi-task
  • Highly Motivated

Timeline

Parts Specialist

Henry Ford Hospital
09.2018 - Current

Material Coordinator OR/SPD

Henry Ford West Bloomfield Hospital
06.2015 - 09.2018

Shipping & Receiving/Supply Technician

Henry Ford Macomb Hospital
05.2003 - 06.2015

Food Service Associate

Henry Ford Macomb Hospital
06.2001 - 05.2003

High School Diploma -

Lincoln High School
Carol zwiez