Carola Hernandez Santos
Charlotte,NC
Summary
Efficient and dedicated waitress with 2 years of experience in the food service industry, specializing in customer service and restaurant operations. Proven ability to maintain food safety standards and effectively communicate between kitchen and guests. Experienced in training new staff to uphold service quality, ensuring a positive dining experience for all customers. Bilingual in English and Spanish, enhancing communication with diverse clientele.
Overview
2
2
years of professional experience
Work History
Server/Restaurant Waiter
Kabuto Japanese Steak House And Sushi Bar
Charlotte, NC
05.2023 - Current
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Served food and beverages to customers and confirmed complete orders.
- Answered the phone and took reservations depending on availability.
- Assisted in training new servers on restaurant policies, procedures, and service standards to maintain consistent quality of service.
- Provide excellent customer service to customers and gladly help them when they have questions on the menu or the restaurant
- Made sure I maintained knowledge of food regulations and helping guests with allergies and maintained a good communication from kitchen to the customer
Education
Bachelor of Science - Criminal Justice
California Coast University
Charlotte, NCSkills
- Employee training
- Fluent in English and Spanish
- Serving Experience
- Customer Service
- Food Service
- POS
- Restaurant Experience
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Age
Age: 18
Timeline
Server/Restaurant Waiter
Kabuto Japanese Steak House And Sushi Bar
05.2023 - Current
Bachelor of Science - Criminal Justice
California Coast University
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