Carola Williams
Certified Nurse Aide
Tyler,TX
Summary
Adept Psychiatric Technician with a proven track record at Montana State Hospital, excelling in crisis intervention and patient rapport. Mastered de-escalation and behavioral management, significantly enhancing patient safety and satisfaction. Skilled in clinical documentation and empathetic listening, my approach boosts healing environments and supports diverse patient needs.
Overview
2
2
years of professional experience
Work History
Psychiatric Technician
Montana State Hospital
08.2022 - Current
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
CNA
Cascades Healthcare
07.2015 - 08.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Certified Nursing Assistant -
Tyler Junior College West Campus
Tyler, TX05.2007
High School Diploma - Required
Shelbyville High School
Shelbyville, TX05.1994
Skills
Clinical Documentation
Timeline
Psychiatric Technician
Montana State Hospital
08.2022 - Current
CNA
Cascades Healthcare
07.2015 - 08.2022
Certified Nursing Assistant -
Tyler Junior College West Campus
High School Diploma - Required
Shelbyville High School
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