Carol Ann Ford
Redding,CT
Summary
Dedicated Administrative professional with solid background in fast paced office environment focused on delivering exceptional operational support. Personable and communicative with sound judgement to handle diverse tasks with minimal oversight.
Overview
33
33
years of professional experience
Work History
Special Education Paraprofessional
Newtown School District
01.2024 - Current
- Supported teacher in development of individual learning strategies.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Established professional relationships with parents and other teachers to increase rapport and support.
Special Education Paraprofessional
ER9 School District
10.2019 - 12.2023
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
Logistics Specialist - Coffee
Noble Americas
07.2004 - 07.2007
- Maintained Position Report for European office
- Established relationships and negotiated rates with storage facilities and freight carriers
- Monitored and audited multiple databases to keep track of all company inventory
- Managed inbound delivery schedules for optimal flow of goods
- Coordinate with Freight Forwarder for U.S. Customs declaration and clearance
- Arrange booking with vessel line
- Handled all financial and legal documentation
- Prioritized day to day shipments and billing in collaboration with warehouse and sales team
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
Commodities Coordinator
Louis Dreyfus Corp.
04.1992 - 07.2004
- Managed the import and/or export of various commodities i.e. industrial alcohol, orange juice, textiles, plastics, sugar and rice
- Handled all areas of documentation including U.S. Customs clearance
- Fostered customer retention by cultivating long-term rapport based on prompt and courteous service
- Communicated with customers and management to report delays, including emergencies, weather challenges and carrier schedule changes
- Processed sales orders and completed administrative tasks, including bookkeeping, purchasing, tracking and credit applications
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Education
Bachelor of Arts - Business Administration
Sacred Hearth University
Stamford, CT05-2002
Skills
- Excellent interpersonal skills and problem solving/decision making skills
- Very strong communication skills both written and verbal
- Efficient with organization and attention to detail and accuracy
- Proven ability to manage and coordinate multiple projects in a fast paced environment
Timeline
Special Education Paraprofessional
Newtown School District
01.2024 - Current
Special Education Paraprofessional
ER9 School District
10.2019 - 12.2023
Logistics Specialist - Coffee
Noble Americas
07.2004 - 07.2007
Commodities Coordinator
Louis Dreyfus Corp.
04.1992 - 07.2004
Bachelor of Arts - Business Administration
Sacred Hearth University
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