CAROLE "LISA" BRADBERRY
Dacula,GA
Summary
Professional manager with extensive experience in signage installation processes and team oversight. Known for delivering high-quality outcomes and maintaining strong team collaboration. Reliable and adaptable, with expertise in signage project management and quality control. Known for adaptability and consistently meeting changing organizational needs.
Overview
26
26
years of professional experience
Work History
Sales Support
Crown Packaging
10.2024 - Current
- Oversaw sales processing and ensured exceptional client satisfaction.
- Assisted in identifying potential clients. Maintained order databases. Updated prospect lists.
- Provided critical support to enhance the efficiency of sales team operations.
- Negotiated product sourcing to secure advantageous pricing agreements.
- Facilitated supply request acceptance and order placement to streamline inventory management and support sales operations.
- Oversaw ERP database management, ensuring precise and prompt data entry for tracking sales performance.
- Ensured accurate product knowledge and facilitated training programs to enhance new sales personnel's effectiveness.
- Facilitated price negotiations with customers and suppliers to optimize cost efficiency.
- Developed and maintained positive relationships with customers to secure ongoing business opportunities.
Buyer/Sourcing Specialist
Southeastern Paper Group
12.2018 - 04.2023
- Ensured accurate and organized records of all procurement transactions to support financial accountability.
- Identified and evaluated potential bidders to secure advantageous pricing and finalize contracts.
- Identified and secured partnerships with high-quality, reliable vendors for hard-to-find items.
- Managed acceptance and processing of supply requests from sales personnel, ensuring adherence to established procedures.
- Oversaw supply base management to align with corporate objectives in cost, quality, delivery, and customer satisfaction.
- Negotiated and managed costs, lead times, freight terms, and purchase quantities to achieve gross profit objectives.
- Utilized AS400 and A+ analytical tools to calculate landed costs and optimize delivery methods.
- Streamlined operations to maximize value and minimize costs.
- Cultivated and sustained strong vendor relationships through proactive communication and strategic collaboration.
Operations Specialist
Henry Graphics
12.2014 - 12.2018
- Oversaw hiring and training of signage installation staff of eight to ten technicians, ensuring compliance with installation standards and protocols.
- Led daily meetings aimed at clarifying signage project necessities and projecting future milestones.
- Formulated and managed operating budgets to support strategic objectives and enhance operational efficiency.
- Oversaw procurement activities, engaging with vendors and authorities to uphold compliance with legal and organizational requirements.
- Enhanced efficiency of payment collection processes and accounts receivable management to ensure accurate recordkeeping.
- Oversaw signage project management from inception to completion, ensuring alignment with organizational goals.
- Led signage installation teams to ensure timely project completion and adherence to quality standards.
- Oversaw quality control measures during installations, identifying potential issues early on to minimize costly rework later.
- Maintained detailed records of completed signage installations for future reference or troubleshooting needs as well as warranty purposes.
- Oversaw successful signage installation of high-value projects, maintaining strict quality control measures.
Inside Sales/Customer Service Representative
Armor Packaging
10.1999 - 12.2014
- Addressed customer inquiries and suggestions with professionalism and courtesy.
- Engaged with customers to swiftly resolve concerns and communicated major issues to supervisor for further action.
- Maintained customer records by systematically updating account information.
- Managed quotation processes for corrugated boxes and oversaw inventory control operations.
- Enhanced customer satisfaction through proactive strategies aimed at identifying and addressing customer needs.
- Provided tailored advice and assistance to customers, ensuring their unique needs and preferences were met.
- Executed prompt processing of customer service orders to enhance customer satisfaction.
- Provided exceptional customer service by utilizing in-depth product and service knowledge.
Skills
- Proposal Assessment
- Workload prioritization
- Installation planning
- Microsoft Software Proficiency
- Multitasking Abilities
- Attention to Detail
- Project management
- Deadline management
Timeline
Sales Support
Crown Packaging
10.2024 - Current
Buyer/Sourcing Specialist
Southeastern Paper Group
12.2018 - 04.2023
Operations Specialist
Henry Graphics
12.2014 - 12.2018
Inside Sales/Customer Service Representative
Armor Packaging
10.1999 - 12.2014